Austin Elmore Email & Phone Number

Action oriented team builder with a specialty in resolving conflicts both technical and logistical. Over 8 years in assuring customer satisfaction and providing unique insight into company infrastructure to ensure end-user functionality. Well developed communication skills and the ability to effectively interface with C-level executives, business partners and vendors to produce important business solutions.I am a highly motivated individual specializing in; the development of interpersonal relationships between businesses and end-users, technical maintenance and development, and solutions creation. With my background in technology and technical support coupled with studies in education and the ability to process information quickly, I am specially equipped with the skills to learn and communicate between all levels of business. I would describe myself in my current position as a technically sophisticated systems analyst and technical support leader with a record of success managing both corporate and consumer grade networking, communications, and information systems infrastructures. I have proven successful in systems installation and integration, troubleshooting, maintenance, and upgrade / migration activities with both applications and data. Proactive and innovative, providing support for key projects and initiatives. Strategic coordination of asset management with ease and efficiency. Mastered Skills:-Technical troubleshooting and support-Solutions Development-Networking-Systems infrastructure-Active Directory-Microsoft Office Suite-Microsoft Deployment Toolkit-Microsoft Systems Center-Cisco (Unity, Unified, Finesse)-ManageEngine; Service Desk Plus, Manage Desktop-Customer Support-Customer Service-Volunteer Projects-Time Management

Listed skills include Customer Service, Troubleshooting, Networking, Help Desk Support, and 28 others.

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  College Of Dupage