Austin Fortner Email & Phone Number

San Diego, CA, US

Primarily responsible for managing a team of seven analysts, and ensuring Sales teams receive critical support to help grow and manage their business. Management responsibilities include providing ongoing feedback to team members, and assisting with employee development. Partner with Executive and Senior Leadership in Non-Acute Sales to provide critical.

Northfield, Illinois

☆Developed Tableau Dashboard for product conversion opportunities totaling over $100M in Gross Margin pick-up☆Overhauled new account request process for Post-Acute, which was utilized over 1,700 times in 2023, resulting in a 50% reduction in account set-up processing times☆Prepared 100 Analysis files in 2022 to win new business or grow existing business.

Northfield, Illinois, United States

☆Achieved 99% or higher Price Assurance accuracy several months in a row☆Created SharePoint collaboration site to centralize critical processes and share documentsProvided support to dedicated Corporate Account Directors including preparing RFP Bid and Cost Savings Analyses to win new business and keep existing business. Maintained pricing and formulary on.

Pleasant Prairie, WI

☆Reformed product allocation release process resulting in reduced labor needs from three to one employees☆Maintained best-in-department customer talk time (3:07 v. 4:39 average), and achieved highest call volume for multiple consecutive months☆Investigated over 1,000 OS&D claims

Bachelor Of Arts (Ba), Communication

Arts

• Exchange program student for one semester