D. Austin Futch, Ace Email & Phone Number

Texas, United States

Dallas, Texas, Us

Austin, Texas, Us

Capitalizing on 15 years of airport and airline management experience, I provide innovative and out-of-the-box solutions to improve efficiency, effectiveness, and engagement with ClearedDirect's many lines of business in the aviation sector. Through the leveraging of my experience and a strong analytical approach, I am successful at producing holistic and pragmatic solutions to both tactical and strategic challenges for both ClearedDirect and our clients and stakeholders. Areas of business I analyze, lead, and provide high levels of accountability for are:• Airport (airside and landside) operations• Terminal facility management• Airline ground operations• Environmental regulatory compliance• Business Finance - AP/AR, budgeting, forecasting, payroll• Human Resources - recruitment, retention, training, complianceEnsuring that the over 100 ClearedDirect team members are provided the very best environment to succeed and provide quality services to our aviation clients is the primary goal of this position.

Austin, Texas, Us

As the terminal director, I led and monitored ClearedDirect's terminal services line of business that generated annual revenue of more than $3 million. I recruited and trained a diverse multi-talented cross-functional workforce and facilitated the growth of the team from under 10 employees to over 60. I organized training for all staff members, coordinated airline flight schedules, maintained relationships with tenant airlines, and organized monthly stakeholder meetings. Some key achievements in this role include:• Successfully boosted air travel from 50,000 terminal passengers per year to 1,000,000 which resulted in the addition of a second low-cost airline.• Accelerated revenue from $7 per emplaned passenger to $15.• Increased staffing by 400% in terminal operations and succeeded in meeting demands.• Enhanced parking capacity by 35% by utilizing abandoned lots on airport property to park passenger vehicles.

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I chaired a team of 70 unionized airport operations employees. I played a crucial role in assisting the properties division with airlines lease negotiations. I represented the agency and airport in executive-level airport user stakeholder groups, community part 150 airport noise meetings, and FAA RSAT (Runway Safety Action Teams) meetings. Also drafted budget proposals, conducted employee reviews in coordination with the finance and human resources teams. I monitored weather emergencies serving as the incident commander.Some key achievements in this role include:• Strengthened and supported a $6 billion redevelopment program and $600 million in yearly capital construction projects through industry expertise and professional guidance.• Increased staffing levels and reduced overtime costs by 40% while maintaining a net zero budget year to year.

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I developed construction plans, created weekly presentations for the airport stakeholder group, and illustrated plans to present the scope and holistic impacts of construction operations on airport stakeholders, gaining critical buy-in from the airport’s largest users.Key achievement in this role include:• Expedited decision-making by composing weekly construction status and presenting to all airline partners at LaGuardia to eliminate surprise closures or irregular operations related to airport construction efforts.

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I conducted daily inspections to identify non-compliant airside facilities and navigational aids for preventative maintenance and repair. I also coordinated meetings with embassy staff to provide follow-me services to visiting dignitary aircraft and assign parking locations for them. I oversaw the wildlife management program, inspected the runway and taxiway to assess safety risks to ensure proper functioning. Some key achievements in this role include:• Furthered and enhanced safety by ensuring the airport remained operational during winter weather events.• Assisted over 12 VIP aircraft during the UN General Assembly meetings, including foreign heads of state, working with embassy officials, NYPD, and the US Secret Service.

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Shreveport, Louisiana, Us

Memphis, Tn, Us

Bachelor Of Science (Bs), Professional Aviation

Bachelor Of Science (Bs), Aviation Management

Master'S Of Science, Airport Management