Bolt Data is a Field Service Consulting and Technology Solutions firm that builds remarkable Service organizations. We help clients transform Service Organization capabilities, create stronger connections with their clients, and improve their bottom line. Specializing in Salesforce and ServiceMax solutions, our services include:- Business Consulting- Solution Implementation- Systems Integration- Data Analytics - IoT (Connected Asset Management) - Solution SupportIf your Service Organization goals are to increase revenue, decrease costs, improve services, and better connect with your customers; then Bolt Data can help. ♦ Improve First Time Fix Rate ♦ Reduce Mean Time to Service ♦ Optimize Technician Resources ♦ Achieve Commercial SLAs ♦ Ensure Adherence to Compliance ♦ Increase Attachment Rates ♦ Enable Customer Access ♦ Improve CSAT and NPS scores ♦ Gain Insights to Product Utilization ♦ Decrease Warranty Leakage

-Primary focus of growing business within the equipment rental and heavy equipment segment industries-Successfully marketing a diverse range of products spanning over 300,000 SKUs, employing customer-focused strategies to identify priorities and collaborate with product specialists to deliver tailored solutions-Establish key account partnerships in the US and Canada with our customers to help save time and money with exceptional products and service-Proactively nurture existing accounts while actively pursuing new customers on a national level to expand market reach and drive revenue growth

*Lawson Products acquired Partsmaster in September 2020-Responsible for program sales of Lawson's proprietary, industry leading Torrent parts washer, for US and Canada-The Torrent parts washer is a revolutionary aqueous parts washing machine for detailed cleaning of engine and automotive parts in fleet, equipment and maintenance shops-Focus is in Oil & Gas, Trucking and Transportation, Food & Bev, Manufacturing, Heavy Equipment, Government Fleet and Military Equipment Maintenance, etc.-Collaborate with the strategic account team to generate new business while maximizing sales with existing accounts

*Partsmaster was a division under NCH, acquired by Lawson Products in September of 2020.-Responsible for program sales of Partsmaster's proprietary, industry leading Torrent parts washer, for US and Canada-Focus is in oil & gas, trucking and transportation, food & beverage, manufacturing, heavy equipment, government, fleet, healthcare, and military maintenance industries-Lead a Torrent sales and training team to support Torrent sales in North America-Collaborate with the marketing, finance, and operations teams to improve efficiencies and maximize profits and sales potential

-Responsible for hunting new key accounts while maintaining current corporate customers across Australia. -Analyze customer needs, formulate effective strategies, and execute plans to secure and finalize new business agreements-Concentration on hospitality, healthcare, manufacturing, transportation, food & beverage, fleet, and equipment industries.-Global distributor of maintenance products to save our customers time and money by cleaning water, conserving energy, and maintaining equipment.

-Utilized Qualcomm system to manage a fleet of truck drivers to ensure on-time deliveries and 100% customer satisfaction-Managed two different fleets of drivers in both company employed and contractor fleet truck drivers-Primarily responsible for planning and managing over the road freight, and some intermodal freight. -navigating delays and shipping issues by repowering routes with truck drivers had had extra time by coordinating meetup locations and trailer swaps.

-DCS Toyota Branch Customer Service-Load tracking-Yard checks for trailers/tractors-Shop data input

Summer Internship -Built, updated and recreated product technical sheets -Created and redesigned product labels. -Trained sales reps with Oracle and Tablets for presentations

Danco Plumbing-Internship shadowing managers and performing various manual labor duties inside the warehouse-Organized packaged and shipped orders-Learned customized ERP Oracle system-Sorted and reorganized HR file-Managed thousands of return items from acquisition company-Certified fork lift driver

Atlantic Relocations-Unloaded furniture and office equipment from 18-wheeler moving trucks-Logged and tracked inventory -Loaded 8 ft x 6 ft vaults with furniture for storage