Austin Holt Email & Phone Number

Dallas, Texas, United States

Dallas-Fort Worth Metroplex

-Ownership of the aggressive growth plans for Mobile Services at Petco (Vet Services & Grooming) through development of business model and strategic objectives. -Built scalable model including leadership structure, comp plans, operations procedures and marketing support that resulted in executive buy in to scale location count.-Partnered with marketing, legal, education, IT & field leadership teams to develop and execute go-to-market, pricing, and ongoing growth plans. -Led the negotiation of a contract with a national retail partner to bring services to their stores across 9 states.-Full P&L accountability and leadership of Mobile Services team.

Tx, Ok, Ar, La, Ms, Tn

-Co-led market consisting of 5 districts and 85 locations across 6 states. -Accountable for all aspects of the services business including partner and guest experience, staffing, program implementation and P&L performance. -Analyze guest, sales, and cost of sales data to develop appropriate course of action and address opportunities.-Develop and implement pilot programs to identify solutions to company opportunities and explore new growth categories.-Collaborated w/ SMEs to create/ implement job aides to support field with systems across organization.-Assisted operations partners in buildout of effective analytics used by all field leadership.-Presented tactics and strategy that was rolled out enterprise wide to address staffing opportunities.

Dallas/Fort Worth Area

-Owned all aspects of Vet services, Grooming and training business within 24 locations.-Gained alignment on monthly market area strategies focused on district sales performance, profitability, productivity, and staffing.-Provided influential guidance and coaching to store leadership and District General Manager to elevate execution of Pet Services programs and initiatives.-Partnered with SMEs to implement training programs and strategies that address common opportunities.

Snohomish, Wa.

-Managed P&L and day to day operations of the business. -Planned promotions and events to drive traffic and ultimately revenue in a highly season business.-Owned staffing responsibilities for grand opening and ongoing operations.

San Francisco Bay Area

-Partnered cross functionally on developing & implementing training/ marketing activities in Windows physical retail stores.-Directly managed team of multi-unit leaders responsible for training, merchandising and sales execution throughout California.-Planned and drove market specific computing and gaming sales strategies with Best Buy’s regional leaders.-Accountable for building partner relationship and execution of business strategy across 42 locations.

Greater Seattle Area

-“Category Captain” responsible for delivering metric growth in specific category’s sales for all west coast peers. -Presenter at START FY17 & FY18 to all company executives focused on field partnerships. -Addressed training and talent opportunities by organizing and delivering training programs in alignment with Best Buy senior leaders. -Participated in the creation and filming of national training videos used in the onboarding and required training of 8,000+ employees.

Bellevue, Wa.

-Ensured merchandising excellence and brand integrity exceeded expectations through merchandising training/ audits of flagship locations. -Hosted corporate visits demonstrating effective selling, training and provided store level feedback on all Microsoft offerings. -Administered store and market trainings to increase product knowledge and advocacy with sales leaders. -Presented at START FY15 conference for worldwide Microsoft Surface business group about selling on the front lines.

Greater Seattle Area

-Planned and administered product launch trainings for store of roughly 90 employees. -Motivated and developed sales capabilities of associates on regular basis. -Member of E-Voice group responsible for employee satisfaction and engagement. -Delivered end to end experience across all aspects of Microsoft ecosystem, achieving sales targets in revenue, margin and attach.

Bachelor Of Science (B.S.), Marketing/Marketing Management, General

Associate'S Degree, Business/Commerce, General