Accounting, budgeting, project management, customer service

• Conducted improvement and editing of Operating Guides, checklists, and training materials as training and documentation point of contact• Executed ongoing auditing and regularly provided feedback, coaching, and motivation to frontline cast• Coordinated location opening and closing projects, and special events• Proven leader for Safety, Auditing, Training, Supervisor, and Reward & Recognition Teams• Managed scheduling for multiple departments• Partnered with local departments during emergencies, peak times, and daily operations toensure guest satisfaction• Reviewed and maintained budget and financials

• Facilitated bi-weekly lifeguard CPR and emergency response training classes as Ellis and Associates Lifeguard Instructor with elite team• Provided emergency medical attention to unresponsive guests as a first responder• Demonstrated exceptional guest service as Cabana Host, pioneering new best practices• Licensed Ellis Instructor: CPR, First Aid, and Water Rescues