It Automation with Python

As a Client Systems Supervisor, I was responsible for managing and overseeing the operations of client systems, which include computer networks, hardware, software, and other related technologies. Providing technical support and guidance to staff.Ensuring network security and compliance with policies and procedures.Monitoring system performance and troubleshooting any issues that arise.Managing software and hardware upgrades.Coordinating with other departments or outside vendors to resolve technical problems.I was also responsible for training personnel on new systems or software and conducting regular system audits to ensure proper functioning and security.

As a Quality Assurance Evaluator, I ensured all communications systems and equipment operated at peak performance and complied with regulations and standards. Other duties included conducting inspections and evaluations of equipment, software, and procedures to identify deficiencies or improvement areas. I also ensured that all personnel were properly trained and that the squadron complied with all safety and security regulations. Additionally, I was responsible for creating and maintaining documentation of all systems and equipment and providing recommendations for upgrades or replacements. This role also called for some unique positions to be filled. I worked as a Wing exercise planner, where I coordinated with wing agencies to develop training exercises to ensure members could execute wartime operations. I also worked as a safety representative, ensuring buildings were equipped with all mandatory safety equipment.

As a Cyber Transport Supervisor, I was responsible for managing and overseeing the operations of cyber transport systems and networks, which include communications equipment, software, and hardware used in transmitting and receiving data. My duties included:Monitoring system performance and troubleshooting any issues that arise.Ensuring network security and compliance with policies and procedures.Managing software and hardware upgrades.Coordinating with other departments or outside vendors to resolve technical problems.Providing technical support and guidance to staff.I was also responsible for conducting regular system audits to ensure proper functioning and security and ensuring that all personnel were properly trained.

In this role, I was responsible for configuring PCs, Printers, iPhones, Thin clients, and PMO systems, and I was also responsible for software installation and configuration. I provided tier 1 and 2 support to ~5k users at each duty station while coordinating tier 3 support from different agencies. Software used on this job includes Active Directory, Windows Powershell, CMD, Remote Desktop, Event Viewer, Regedit, GPedit, and ticketing systems such as Remedy and Service Center.

In this role, I was responsible for configuring PCs, Printers, iPhones, Thin clients, and PMO systems, and I was also responsible for software installation and configuration. I provided tier 1 and 2 support to ~5k users at each duty station while coordinating tier 3 support from different agencies. Software used on this job includes Active Directory, Windows Powershell, CMD, Remote Desktop, Event Viewer, Regedit, GPedit, and ticketing systems such as Remedy and Service Center.