Austin Mcduffie Email & Phone Number

Bonita Springs, Florida, United States

Marco Island, Florida, United States

I began my journey with the JW Marriott on Marco Island as a Spa Pool Attendant. In this role, I honed my customer service skills by catering to the specific needs of guests in a private and serene environment. As summer approached, I transitioned to the main pool area, which presented a more fast-paced setting. My responsibilities included maintaining towel inventory and coordinating with the laundry department to ensure a steady supply. Additionally, I managed over 600 pool chairs, clearing… Show more I began my journey with the JW Marriott on Marco Island as a Spa Pool Attendant. In this role, I honed my customer service skills by catering to the specific needs of guests in a private and serene environment. As summer approached, I transitioned to the main pool area, which presented a more fast-paced setting. My responsibilities included maintaining towel inventory and coordinating with the laundry department to ensure a steady supply. Additionally, I managed over 600 pool chairs, clearing empty seats and striving to accommodate all guests, despite limited seating availability. This experience enhanced my ability to work efficiently under pressure and maintain high levels of guest satisfaction. Show less

Education record

High School Diploma

Activities and Societies: Drum-line, Marching Band, Link Crew, NAF Hospitality Certification Throughout my high school career, I was.