Hi, I’m Austin Mendelsohn, a Computer Support and Networking student from Montreal with a genuine passion for technology and IT support. I’m driven by the excitement of solving tech challenges and the satisfaction of helping others, and I’m committed to growing both personally and professionally in the tech field.In my studies, I’ve honed my skills in:- Hardware/Software (Maintenance and Repair)- Operating systems (Windows, Linux, MacOS)- Networking and Security- Routing and Switching (Cisco)- LAN/WAN Topologies- User Account Management (Active Directory)- Windows Server- Backup and Disaster Recovery Planning- Virtualization (VMware, VirtualBox, Hyper-V)- Troubleshooting- TCP/IP- Microsoft Word, Excel, PowerPoint, and OutlookWhat really motivates me is the chance to apply my knowledge in real-world situations. I’m all about ensuring that technology works seamlessly to help businesses thrive and reach their goals.Right now, I’m wrapping up an internship as an IT Help Desk Technician at Hypertec, where I’m getting hands-on experience and learning from some great professionals. I’m eager to continue growing, share my enthusiasm, and contribute my skills wherever I can make a difference.