Austin Gamble

Austin Gamble Email and Phone Number

Customer Success Manager, Consultant @ Qualtrics
seattle, washington, united states
Austin Gamble's Location
Provo, Utah, United States, United States
Austin Gamble's Contact Details

Austin Gamble personal email

n/a
About Austin Gamble

Passion and interests are two similar but distinct traits.I always thought my passion was medicine. I developed early on a deep love for this amazing field of study. In high school, I took every class I could that related to it. This led me to studying microbiology while at BYU with a focus in medicine. I took every class required to enter medical school. This was in conjuncture with volunteering at the local hospital in the OR and in wound care, working in a special needs home, and volunteering in a research lab that studies proteins of the body. Many of these classes and experiences I thoroughly enjoyed. However, I never found these classes to be fulfilling. Interesting yes... but not fulfilling.My experiences on the other hand gave me greater purpose. I realized as I volunteered that I wanted to serve and make people happy. I found that interacting with various individuals and helping them find solutions to their lives made me feel I had purpose. It was during these last few years of college that I realized my interest was medicine, but my passion was helping people, working with people, and finding solutions for them that would better their lives. I seek after those experiences that help me fulfill that passion.Today, that passion gets to be realized. As a member of the TAM team at Qualtrics, I get to see what it means to live the idea of experience management and work with organizations that are seeking to do the same. I get to help these organizations find unique solutions that will improve their customer's and employee's lives. Ultimately I get to see how these changes result in a positive impact down the line. I'm grateful for this opportunity to be able to realize my passion and for the journey that has gotten me to where I am today.

Austin Gamble's Current Company Details
Qualtrics

Qualtrics

View
Customer Success Manager, Consultant
seattle, washington, united states
Website:
qualtrics.com
Employees:
3509
Austin Gamble Work Experience Details
  • Qualtrics
    Customer Success Manager
    Qualtrics Jan 2023 - Present
    Provo, Utah, United States
    Managed enterprise level book valuing $3.9M+ Led 3+ on-sites focused on strategic planning, growth, and customer journey Developed and implemented success and customer engagement plans Maintained a 100% healthy customer score for every client by integrating 3+ major product features
  • Qualtrics
    Technical Account Manager
    Qualtrics Jul 2021 - Jan 2023
    Provo, Utah, United States
    Managed a book totaling $3.8M+ in both the public and private sectorsImplemented 10+ digital intercepts/pop-ups on various website types Trained and supported 500+ employees resulting in a perfect personal CSAT score and an increase in 3+ client NPS scoresCreated and implemented an onboarding system including SSO integration and platform training videos resulting in 23,000+ employees gaining platform access
  • Queen Creek Unified School District
    High School Teacher
    Queen Creek Unified School District Aug 2020 - May 2021
    Queen Creek, Arizona, United States
    Individually managed and taught 140 sophomores and juniors daily on introductory chemistry concepts and technical skills through direct teaching and creating biweekly hands on labs Increased student’s test scores by 200% by weekly analyzing data from tests, homework assignments, and student feedback in order to create effective lesson plans that addressed student’s needs
  • Revere Health
    Imaging Receptionist
    Revere Health May 2019 - Aug 2019
    Provo, Utah Area
    Daily multitasked by checking in patients while communicating with 10+ healthcare facilities across the Utah Valley in order to share, receive, and organize medical imaging via PACs imaging softwareCompleted employee training in 1/4th of the time of the normal training period for receptionists Over 600 hours of direct customer-facing communication to ensure customer satisfaction
  • Medallion Manor Inc
    Habitational Therapist
    Medallion Manor Inc Jan 2017 - Aug 2018
    Provo, Utah Area
    Assisted 35 clients with various intellectual capabilities perform daily tasks including bed making, shopping, food preparation, and obtaining job experienceDaily negotiated and problem solved with each client to solve issues like sharing, by assessing their needs and level of understanding and curating solutions to their problems
  • Valtech Solutions
    Sales Consultant
    Valtech Solutions Apr 2015 - Aug 2015
    Vancouver, Washington, United States
    Sold and placed 5 ATMs daily and signed 3 merchants weekly for payment processing solutions through cold call selling. Followed up with an average of 15 potential leads throughout the week to sign them for either ATM placement or payment processing services.Addressed needs of potential leads by asking questions and then working with upper management to alter contracts to obtain a sale and create a positive business relationship with the new client.

Austin Gamble Skills

Conflict Resolution Easily Adaptable Customer Satisfaction Customer Focused Service Solution Focused

Austin Gamble Education Details

Frequently Asked Questions about Austin Gamble

What company does Austin Gamble work for?

Austin Gamble works for Qualtrics

What is Austin Gamble's role at the current company?

Austin Gamble's current role is Customer Success Manager, Consultant.

What is Austin Gamble's email address?

Austin Gamble's email address is ag****@****lth.com

What schools did Austin Gamble attend?

Austin Gamble attended Brigham Young University.

What skills is Austin Gamble known for?

Austin Gamble has skills like Conflict Resolution, Easily Adaptable, Customer Satisfaction, Customer Focused Service, Solution Focused.

Who are Austin Gamble's colleagues?

Austin Gamble's colleagues are Michelle Geller, Julia Liu, Jason Brown, Alexander Mendoza, Taylor Sigler Altick, Vidya Ganesh, Carlos Alemán.

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