Austin Phung Email & Phone Number

Long Beach, California, United States

- Provides planning recommendations and maps for route and bus stop improvements.- Assists with implementing service changes by creating timetables, vehicle blocks, and operator duties in Hastus.- Performs running time analysis using TransitMaster & Swiftly data to improve on time performance and schedules.- Monitors monthly on-time performance reports and ridership levels using TransitMaster and APC data.- Maintains bus stop project database to track agency, public works, and private development projects.- Coordinated with multiple cities, and agencies to develop and implement the City of Carson Service Expansion consisting of 3 new bus routes with 85 new stops.

Honolulu, Hawaii

- Implemented transit service optimization plans by creating timetables, vehicle blocks, and operator duties in Hastus for 3 service changes.- Assists in bus/rail interface planning by developing schedules and providing cost and schedule analysis.- Initiated efforts to redesign bus schedule brochures to be more intuitive and user-friendly.

Los Angeles, California

Supported agency’s mission to expand rail and BRT services through station design.Current transportation infrastructure projects under design include:Westside Purple Line ExtensionMetro Orange Line ImprovementsEast San Fernando Valley Transit CorridorWest Santa Ana Branch Transit CorridorGold Line Foothill Extension

Greater Los Angeles Area

Countywide Planning and Development Department- Transit Oriented Communities Group / Systemwide Design Team• Performs station site analyses, and reviewed station site plans, joint development plans and first/last mile plans to enhance the transit user experience. Provided department comments for the Metro Orange Line Grade Separation Project.• Utilizes ArcGIS, Adobe Creative Suite, and Google Earth software to produce detailed maps, fact sheets, and graphics to improve staff understanding of numerous transit projects and station areas in planning phase.• Coordinates across teams and led departmental tours of future transit corridors.• Designed the Appendix section for the Metro Transfers Guidelines to summarize lessons learned from site visits.• Engages in public outreach events and represented the agency at community events.

Washington, District Of Columbia

Office of the Assistant Secretary for Research and Technology- Bureau of Transportation Statistics / Office of Statistical Economic Analysis• Assisted economists with the publication of the 2017 Transportation Statistics Annual Report and press releases.• Supported efforts to integrate the Intermodal Passenger Connectivity Database with the National Transportation Map to automate annual updates to the IPCD when new NTM data is received. • Reviewed thousands of GTFS data feeds to ensure consistency between IPCD and NTM.• Collected and digitized bike share data to analyze annual growth of bike share stations in the U.S.

El Monte

Economic Development Department• Assisted Planning Manager with various tasks, including quantitative data analysis, and various administrative duties.• Managed public records requests and public hearing notices for the Planning Division.• Analyzed site plans and prepared staff reports, Initial Plan Review and Modification reports for Planning Commission, city staff, and applicants.• Designed informational posters for public meetings.

Los Angeles, California

• Assisted Transportation Planners with various transportation related projects and research tasks.• Summarized prior studies, and analyzed raw data for the LA Metro Crenshaw North Feasibility Study. • Reviewed documents during QA/QC Phase of the LA Metro Expo Phase 2 Parking Study.• Built the framework of an internal Project Management Plan for the Los Angeles Streetcar Project.• Participated and assisted Senior Transportation Engineers with the Los Angeles Streetcar 30% Design Review.

El Monte

• Assisted Active Transportation Data Coordinator with community outreach, data collection, data processing, and qualitative survey development.• Developed a survey to gauge attitudes toward bicycling as a mode of transportation.• Organized and inputted data into the SCAG Bike Count Clearinghouse. • Trained team members and volunteers on proper Pedestrian and Bike Count methods and SCAG Clearinghouse.