Austin Poole Email & Phone Number

Charlotte, Nc, Us

North Carolina, United States

Saint Louis, Mo, Us

Deployed a fine-tuned LSTM model using FastAPI in production. Scaled the application to process up to 5.7 million pages per month.Applied advanced image processing techniques using OpenCV to preprocess and enhance document images, ensuring high-quality input for downstream processing.Leveraged transfer learning to train a convolutional neural network (CNN) for document image classification.Trained a named entity recognition model to identify and classify entities within text, enhancing data extraction capabilities.Designed and implemented an end-to-end data pipeline for automated data processing using an orchestration tool.Performed feature extraction, selection, and transformation to improve model accuracy and performance.Implemented MLOps practices to streamline the deployment and management of machine learning models, including setting up real-time monitoring, logging, and detect anomalies.Harnessed distributed GPUs to reduce the processing time of computationally intensive tasks, including neural network training and natural language processing.Contributed to the development of a retrieval-augmented generation (RAG) application.Used Apache Spark and Databricks for large-scale data processing and analytics, enhancing data processing efficiency.Configured a data lakehouse, supporting large-scale data analytics and machine learning.Developed infrastructure-as-code using CloudFormation and Terraform to deploy scalable applications in AWS. Leveraged a wide range of AWS services.Wrote unit and integration tests to ensure code quality and reliability.Configured CI/CD pipelines, automating build, test, and deployment processes.Utilized Docker to containerize applications.Achieved cost savings and improved operational efficiency through the optimized deployment and infrastructure setup.Worked within Agile development framework to deliver in iterative cycles, collaborating with cross-functional teams.Integrated Redis to optimize application performance.

Albemarle, Nc, Us

Led the development and deployment of a single-page application for employee performance evaluations, working closely with the HR department.Implemented an ETL pipeline to transfer and transform data from the ERP data warehouse to the Learning Management System (LMS).Engineered a web scraper interface to extract content from the ERP system and insert relevant data into the document management system.Created a WebRTC-based video chat system to enable communication between students and support staff across campuses.Leveraged A/B testing to refine user interfaces and workflows, resulting in enhanced user satisfaction and engagement.Spearheaded the development of API endpoints to facilitate integration and communication between various systems.Applied a publish-subscribe architecture to optimize message delivery and ensure reliable data exchange within the document management system.Met with leaders and teams to gather requirements, manage expectations, and provide strategic advice. Built an innovative form management solution that empowered other system architects to efficiently maintain, modify, and develop forms.Integrated data from APIs, databases, and third-party services to create a unified data ecosystem.Mentored a succession of system architects, offering technical guidance, project oversight, and professional development, ensuring a consistent standard of excellence.Analyzed call data to derive actionable insights facilitating informed decision-making and efficient resource allocation.Constructed a prototype image processing and text extraction solution using Tesseract and OpenCV.Optimized complex SQL queries, enabling faster analytics and reporting.Designed and implemented database solutions and models to store and retrieve company dataImplemented security best practices to protect sensitive data.Developed a personalized user dashboard which provided personalized information and resources to users based on their behavior and preferences.

Albemarle, Nc, Us

Set up and monitored website analytics using tools like Google Analytics, including the creation of custom events. This provided detailed insights into user behavior, preferences, and engagement patterns to inform design and content personalization.Constructed customer relationship management (CRM) integrations for web applications.Managed websites using content management systems, developing custom themes and components.Optimized website performance by implementing techniques such as caching, minification, and image optimization, resulting in faster load times and improved user experience.Integrated email marketing tools with websites to enhance communication and engagement with users.Planned and conducted usability tests to validate design decisions and identify areas for improvement.Envisioned user personas and journey maps to inform design decisions and improve user experience.Conducted user research, including interviews and surveys, to gather insights into user needs and behaviors.Created interactive data visualizations and dashboards to communicate findings.Worked closely with cross-functional teams to understand data needs and deliver actionable insights.Designed and developed responsive websites, ensuring cross-device and cross-browser compatibility.Implemented SEO best practices to improve website visibility and search engine rankings.Provided training and support to clients and team members on website maintenance.Utilized Adobe Creative Suite to create layouts, interactive mockups, and graphics.Devised a calendar solution that aggregated data from multiple calendar platforms into a unified interface.Crafted web content that aligned with the site's branding and objectives.Developed, deployed, and supported multiple CRUD applications.Developed automation scripts to streamline routine tasks, improving efficiency and reducing manual effort.

Albemarle, Nc, Us

Provided customer service to the general public and business customers through the phone, remote, and on-site support, ensuring a positive experience for users and consistently achieving high customer satisfaction ratings.Managed and maintained IT systems, including servers, workstations, and peripherals, ensuring optimal performance and reliability.Monitored system performance and usage metrics, identifying areas for improvement and implementing solutions to optimize performance.Assisted in the management of network infrastructure, including routers, switches, and firewalls, ensuring secure and efficient connectivity.Diagnosed and resolved network issues, minimizing downtime and ensuring continuous network availability.Installed and configured software applications and updates, ensuring compatibility and functionality.Implemented security measures such as antivirus solutions, firewalls, and access controls to protect against cyber threats.Set up and managed data backup and recovery processes to ensure data integrity and availability.Conducted thorough troubleshooting for a variety of IT issues, including operating system errors, application conflicts, and connectivity problems.Developed branding and websites for interested parties (including a municipality).

Master Of Science (M.Sc.), Data Science

Bachelor Of Science (B.S.), Software Development

Associate Of Arts (Aa), Advertising And Graphic Design

Associate Of Applied Science (Aas), Information Systems: Network Administration