Austin Potter Email and Phone Number

● Planned, Coordinated, and Completed data and mail migration projects across multipleplatforms with solutions that met client desires.● Developed applications on Microsoft's Power Platform to streamline and automate common business processes● Created machine learning form processing models using SharePoint Syntex and AI Builder to make gathering key data points for reports and dashboards easier.● Remotely managed, and configured endpoints using Microsoft Intune and other MDM software● System Administration for on premises environments● Provided In-Person and remote IT support for people across 100+ organizations fromvarious backgrounds● Diagnose, repair, and configure software and hardware to meet our clients needs● Performed administration, configuration, and troubleshooting for Microsoft 365 includingExchange Online, Sharepoint, Azure Active Directory, and Azure using CLI and GUI● Preformed disaster recovery tasks to recover clients data and get them working again● Configured, deployed, and diagnosed problems for networking equipment acrossmultiple manufacturers● Quickly learning and adapting to new technology, software, and hardware in order to getclients deliverables they were satisfied with.● Create documentation and educate users on workflow tasks they need for success● Collaboration with co-workers, client IT staff, and vendor support staff to solve problems