Austin Richards Email & Phone Number

St. George, Ut, Us

St George, Ut, Us

Adapted SaaS KPIs: Reworked traditional metrics like Net Revenue Retention (NRR) and Churn to fit Zonos' usage-based pricing model, providing leadership with actionable insights into product and company performance.Sales Commission Structure: Developed and calculated the sales commission structure, managing monthly distributions and overseeing bonuses for the Onboarding, Customer Success, and Customer Success Management teams.Cross-Functional Leadership: Orchestrated initiatives across Customer Success, Sales, and Marketing teams to enhance revenue efficiency and growth, showcasing leadership in a dynamic environment.Data-Driven Reporting: Developed SQL and Python-based reporting systems to identify and address merchant errors in the Landed Cost Guarantee product, significantly reducing revenue loss and improving product performance.

St George, Ut, Us

Implemented a Theory of Constraints-based supply chain model for 30,000+ airplane parts, decreasing downed planes while achieving over $30M in cost savings and cost avoidance.Optimized inventory placement through a buffer management system, freeing capital for the acquisition of more commonly used parts, improving both operational and financial performance.Collaborated closely with IT for seamless transition from manual operations to automated processes, demonstrating strong cross-functional teamwork.

Irvine, Ca, Us

Identified and closed a loophole in employee vacation hours accounting, leading to $1.2M in annual cost savings and showing an acute eye for detail.Presented monthly reports and initiatives to VPs, showcasing an ability to convey complex information to senior stakeholders. Leveraged large data sets to pinpoint cost-saving opportunities, applying rigorous data analysis skills.

Irvine, Ca, Us

Manage all financial aspects of 12 public and privately held entities as part of their employee benefits process. Including the creation of financial and benefit spreadsheets that are presented to clients. Proven capability to manage multiple long term competing deadlines in a organized and professional manner without compromising the integrity of internal and external reports. Effective and concise communication while working with remote teams on complex employee benefit and financial processes.

Showed an 88% improvement in outcome testing of students that attended secondary school, which supported sales and marketing efforts.Used Excel to import and clean data for A/B testing using MCMC and Bayesian Modeling in R.Using R created reports to relay key findings to Board Members and Managing Partners of Telos.Used MCMC and Multivariable Bayesian Modeling to disprove time consuming practices of Telos’s academic tracking used in NATSAP Report.

Salt Lake City, Utah, Us

Was the participant mechanical and support leader for 50+ participants. This was a five day 500+ mile bike ride fundraising event down the PCH raising $135,000 for OUR.Resolved car/bike/logistic problems quickly and efficiently to maintain event experience

Provo, Ut, Us

Supervised 20+ participants, which required leadership, time management, and creativity to be successful.Ensured safety and cultivated a inclusive environment for the duration of the events. This included reporting to superiors in a timely manner multiple times a day on participants.