Austin Cooper Email and Phone Number
My relationship with technology started as a passing interest but eventually became a fascination that led me to shift my focus entirely. This curiosity has only grown stronger over time, eventually leading me to set aside my musical project to pursue an Associate in Applied Science in Cybersecurity. I expect to graduate in Summer 2025.I’ve always embraced constant learning. As a behavior therapist, I developed emotional intelligence and patience, while my experience at a software company introduced me to ticketing systems and adaptability. In my current role, I’m dedicated to quickly mastering new technologies and collaborating with others.I earned my A+ certification through independent study. I am currently doing the same for the Network+ as well as expanding my home lab for continuous hands-on experience.I'm eager to explore new and challenging opportunities where I can further develop my skills and contribute to exciting projects!
Dell Technologies
View- Website:
- applause.com
- Employees:
- 1183
-
Deskside Support TechnicianDell TechnologiesChandler, Az, Us -
Software Quality Assurance TesterApplause Oct 2021 - PresentScottsdale, Arizona, United States• Provided technical support to end-users, ensuring satisfaction and efficiency.• Recommend software improvements, leading to measurable performance gains.• Quickly adapted to new technologies, facilitating efficient problem-solving.• Utilize strong communication skills to effectively convey technical information.• Meticulously documented test results and software behaviors, providing valuable insights for future product development and enhancements. -
Technical Support RepresentativeKeap Mar 2021 - Sep 2021Chandler, Arizona, United States• Provided customer support via phone, chat, and email from initial interaction until resolution, ensuring high satisfaction rates.• Empathetically guided non-technical users through complex issues, improving their understanding and confidence in using the product.• Documented customer interactions, contributing to a robust knowledge base that enhanced team performance and consistency.• Collaborated with cross-functional teams to ensure seamless communication and efficient resolution of customer concerns. -
Behavioral Health TechnicianLexington Services Jun 2019 - Dec 2020Mesa, Arizona, United States• Implemented individualized therapy plans, enhancing client behavior and well-being.• Provided crisis intervention with a positive demeanor, de-escalating high-stress situations to ensure client safety.• Accurately documented client behaviors and interventions, maintaining compliance with standards. -
Media BuyerZia Record Exchange Sep 2016 - Sep 2017Chandler, Arizona, United States
Austin Cooper Education Details
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Cybersecurity
Frequently Asked Questions about Austin Cooper
What company does Austin Cooper work for?
Austin Cooper works for Dell Technologies
What is Austin Cooper's role at the current company?
Austin Cooper's current role is Deskside Support Technician.
What schools did Austin Cooper attend?
Austin Cooper attended Chandler/gilbert Community College.
Who are Austin Cooper's colleagues?
Austin Cooper's colleagues are Mahin Rahman, Mohammed Adhil, Ews79utest Utest, Liliana Bejarano, Matteo Comin, Joel Armando Ramírez Rodríguez, Matthew Nolan.
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Austin Cooper
Results-Driven Information Management Professional | Passionate About Driving Business Process Innovations And Automation | Mba StudentFort Worth, Tx2gmail.com, envoyair.com -
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Austin Cooper
Journal Manager And Research Manager At The American Institute Of PhysicsNew York, Ny -
Austin Cooper
Wilmington, Nc1dividendfinance.com1 +125261XXXXX
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