Austin Sgro Email & Phone Number

Philadelphia, PA, US

Moorestown, New Jersey, United States

• Provide value to our customers through insightful consultation, recommendations and decision-making.
• Perform assessments and analysis of customers’ computer technology.
• Develop a strong understanding of customers’ business operations and business goals.
• Identify technology-based opportunities for customers related to areas such as operational efficiencies, reduction in support issues & accomplishing business goals.
• Create and present proposals to customers based on identified opportunities.
• Review monthly & quarterly reports with customers that identify maintenance & support work performed with a focus on opportunities for improved systems performance and prevention of recurring issues.

Greater Philadelphia Area

• Work alongside senior leadership to ensure positive chapter health, membership and engagement
• Assist in the planning and managing of 20+ special events through the Philadelphia area
• Oversee a chapter budget, prepare financial reports and identify discrepancies in dynamic budgets
• Research, write, and develop marketing material through the chapter’s website and e-marketing
• Proactively analyze event results in order to improve future events to meet member expectations

Philadelphia, PA

• Launched a pay-per-lead campaign for advertisers interested in filling their sales funnel
• Upload, edit and manage over 1,000 assets in TMG’s online Resource Library
• Managed a large budget to oversee all out bound campaigns and monitor lead deliveries

Philadelphia, PA

• Responsible for recruiting, process improvement, strategic management and outreach
• Support senior leaders in developing strategies to attract and retain top attendee prospects
• Interview, screen and evaluate applicants in preparation for hosted-buyer exclusive events

Philadelphia, PA

• Responsible for researching promotional opportunities.
• Generate content for social media outlets via Sprout Social.
• Accountable for copy editing press releases and marketing campaigns

Johnson & Hardwick Residence Hall

• Ensure safety and security of all residents by aiding with management of keys.
• Deal with file management of confidential information regarding the students.
• Provide resources for academic and personal purposes.

Philadelphia, PA

• Create and present presentations to prospective study abroad students.
• Communicate with students through promotional efforts set up by ambassadors.
• Provide advising sessions for committed students to prepare them for abroad.

• Worked at three sites, handled money, and served over 500 customers per day.
• Depended on to ensure registers had correct amount of money at end of shift.
• Efficient in training new employees; assist managers on daily tasks.