• Full-Stack developer for Ruby on Rails and React JS cloud-based systems integrating with Salesforce CRM and support services. Ensured code quality through writing RSpec and Jest tests.• Led cross-functional team in implementing transformative customer support experience, introducing features such as contextual help articles, diversified support options, and streamlined case management functionalities.• Developed a standardized Google Analytics tracking system, resolving the absence of a uniform approach, to simplify integration across pages by offering customizable selection, events, and payloads for seamless implementation.

• Provide advanced life support care to patients experiencing medical emergencies and traumatic injuries.• Manage emergency scenes of Paramedics, Firefighters, and Law Enforcement to provide lifesaving care to patients.• Quickly adapt to solve problems and challenges presented in dynamic and adverse emergency environments.• Complete thorough and accurate patient care reports to document all patient encounters.• Field Training Officer providing comprehensive training and mentorship to new EMTs and Paramedics, ensuring adherence to protocols and fostering clinical excellence in emergency medical care.• EMS instructor teaching Paramedic and EMT courses, lab scenarios, and continuing education courses.

• Paramedic working on an ALS ambulance, operating in a rural environment, responding to emergencies (traffic accidents, medical emergencies, traumas, fires), treating, stabilizing, and transporting patients to area hospitals

• Lead UI engineer on the integrations team directly interfacing with PM and UX teams to drive feature development and lifecycle management using Agile methodologies.• Improved end-user experience for user provisioning, deprovisioning, and role assignment by developing front-end UI for the Okta integrations and infrastructure platform using HTML/CSS, JavaScript, Backbone, and React.• Reduced UI development time across multiple teams by standardizing Okta UI framework and implemented Jasmine and Selenium testing platform to ensure maximum UI functionality.• Enhanced UI developer onboarding by developing a cloud-based training platform to reduce ramp-up time.

• Scrum Master for a team of 7-10 people developing support services for Intuit QuickBooks products using Agile development. Led sprint planning, demo, and coordination meetings, and managed JIRA stories and sprint reports.• Implemented back-end data syncing services using Node with React front-end to aid with CRM management for small business marketing software.• Reduced support costs by designing and implementing self-service support system for appointment scheduling software using React.• Developed REST APIs using Ruby on Rails and implemented a content management system for accessing Intuit QuickBooks support system information and help article content. Implemented RSpec unit testing framework.

• Streamlined production tracking by designing and implementing cloud-based product tracking platform using ASP.NET and C# interfacing with SQL database to eliminate need for several stand-alone applications and Excel spreadsheets.• Hired and mentored summer graduate student intern to assist with development of production web tools and maintenance of production manufacturing tool software.• Reduced product manufacturing time by proposing and developing a distributed system to automate production data and image analysis using C# that interfaced between production tools, desktop applications, and internal web tools.• Supported multiple production manufacturing tools and user interfaces, modifying and upgrading these solutions as necessary to adapt to the ever-changing requirements of a R&D environment.

▪ Graduate research assistant for the Department of Computer Science working with various learning algorithms and developing applications in C++ to run on Pioneer 3DX research robots and simulators in a Linux environment.▪ Designed and implemented a control architecture for dynamic execution of robot tasks trained in real-time using particle filters in C++ .▪ Prototyped a multi robot simulation to allow damaged robots to be guided to safety by undamaged robots which was presented to the Office of Naval Research in Washington, DC.