Austin Fox

Austin Fox Email and Phone Number

Information Technology Operations Specialist @ Centurion Health
Chantilly, VA, US
Austin Fox's Location
Chantilly, Virginia, United States, United States
About Austin Fox

With a solid background in IT support, I specialize in delivering technical assistance in dynamic environments and excel in troubleshooting hardware and software issues. My experience includes collaborating with IT teams to uphold service level agreements and ensure seamless operations.I am proficient in managing Active Directory, Microsoft Azure, and Microsoft 365, with expertise in user and account administration as well as group policy implementation. Skilled in ServiceNow, I consistently create, update, and resolve customer tickets while adhering to strict ticket compliance standards.Additionally, I oversee IT maintenance and support for computers and network equipment, minimizing downtime through timely software updates, patching, and troubleshooting. My process improvements in hardware and software have optimized workflows and reduced operational costs, enhancing overall efficiency across IT functions.

Austin Fox's Current Company Details
Centurion Health

Centurion Health

View
Information Technology Operations Specialist
Chantilly, VA, US
Website:
ironbow.com
Employees:
676
Austin Fox Work Experience Details
  • Centurion Health
    Information Technology Operations Specialist
    Centurion Health
    Chantilly, Va, Us
  • Iron Bow Technologies
    Associate Systems Administrator
    Iron Bow Technologies May 2024 - Present
    Herndon, Virginia, United States
    Create, update, and close customer tickets in ServiceNow ticketing portal for every call answered and according to defined ticket compliance requirements.Ask probing questions, listen, and record data capture details and actions performed in all customer tickets.Provide reassurance to end users when delivering solutions and diagnosing issues.Advise management of potential risks that may have impact on customer base and operating environment.
  • Vocelli Pizza
    General Manager
    Vocelli Pizza Jun 2012 - May 2024

Austin Fox Education Details

Frequently Asked Questions about Austin Fox

What company does Austin Fox work for?

Austin Fox works for Centurion Health

What is Austin Fox's role at the current company?

Austin Fox's current role is Information Technology Operations Specialist.

What schools did Austin Fox attend?

Austin Fox attended George Mason University, Northern Virginia Community College.

Who are Austin Fox's colleagues?

Austin Fox's colleagues are Linda Powell, Erik Witkop, Raisa Ahmed, Cory Murphy, Nikol Jones, Paul Christensen, Pmp, Kimberly Kurre.

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