Austin Thurston Email & Phone Number

Houston, Texas, Us

My role as a Technical Support Specialist within my organization is to provide assistance and maintenance to all computer systems and hardware. My work may include installing, configuring, and updating hardware and software, as well as fixing any issue related to the equipment that may come up on a daily basis, as well Maintaining the computer system of a companyProvide end-user support, resolving technical issues and provides technical assistance for all Operating systemProvide remote support through phone, e-mail, an/or remote connection software.Set up new hires user/group/email in appropriate azure domain controller and configure new hire device ( cell phone, laptop/desktop, and ip phone. Maintenance of the business software applicationsImplements, installs, configures, monitors, trouble shoots and evaluates existing and new operating systemsConfers with database programmers, analysts or other system administratorsDirects technicians who are involve in diagnosing and correcting systems related to failures and performing system management and determines logical solutions

Pasadena, Tx, Us

• Highly skilled in installing, repairing and troubleshooting computer hardware, software, network connectivity issues, and peripherals• Well-versed in installing windows, software, and application• Working knowledge of modern networking devices and printers• Proven ability to manage multiple troubleshooting tasks simultaneously while maintaining the quality of results• Extensive experience in backup and image management software

Pasadena, Tx, Us

Installation and repair of cat5e and cat 6 etho cable. Replace and repair come scope and hubble data jacks. Network Trouble shooting switches, pc'c and network cameras

Pasadena, Tx, Us

Assist customers with installation, configuration and ongoing usability of system hardware and software. Offer daily operations and systems support to customers. Verify functionality of hardware and software components. Troubleshoot hardware and software issues in person, remotely and via phone. Assist customers with computer problems and answer their questions. Help train new hires and oversee projects under the project leads and team leaders.

Replaced and maintained hardware and software for multiple pc'c and servers for more than 250 users