Committed to Delivering Exceptional IT Support and Client Service.A solutions-focused, resourceful, and highly motivated Senior IT Professional offering 14 years of extensive experience fulfilling roles in Desktop Support and delivering high-impact results through the effective combination of technical expertise, acute attention to detail, and interpersonal communication techniques. History of serving at the helm of major projects within global IT infrastructures, supporting 5,000+ employees, successfully executing application rollouts and upgrades, as well as delivering direct support to end-users.Extensive expertise in administering onsite and remote support for hardware, software, OS, printers, and telecommunications equipment. Seeking next-level advancement as an IT Professional to administer comprehensive skill-set and proven aptitude to lead cross-functional teams through complex projects while targeting inefficiencies to reduce costs and maintain long-standing client relations. My experience ranges from installing and maintaining pc hardware and software, installing and maintaining server hardware, trouble shooting network connectivity problems for networking devices pc's, router's, switches, network security cameras, and servers. I have been in the information technology field for 15 years.
Listed skills include Troubleshooting, Software Installation, Hardware, Computer Hardware, and 16 others.