I am a Compliance and Operations manager at FIS. I am a designated Investment Advisor Certified Compliance Professional® (IACCP®), a comprehensive program that formalizes and standardizes the knowledge, skills, and ethical commitment of investment advisory compliance professionals.In compliance with the financial regulations, I oversee that the rules and guidelines are in adherence through the FIS compliance program while supervising advisors and staff to ensure smooth operations.Meeting the fiduciary duty while providing an outstanding experience to our clients is my primary goal.

I managed attorneys, administrative staff and oversaw daily operations in fast paced Workers' Compensation law firm. I helped implement the use of the digital case management platform MerusCase for my office branch. I improved workflow and output by training staff on using newer technology to replace dated procedures that backlogged work. This included utilizing automated workflows and using digital metrics to seamlessly manage projects and assure timely tasks were completed.I established and maintained positive relationships with both vendors and clients (Adjusters & Risk Case Managers).

I worked in a clerical position. This included calendar, copy, mail and typist work. Demand was fast paced, timely and detail oriented. Meeting filing deadlines as well as assuring depositions, PQME, AME and appearances were always met was a priority of mine. I worked as a team between the office manager, attorneys and clerical staff while communicating with the HQ office as necessary.

Professional bassist in the Southern California region, performing live as well as recording for studio sessions. I have professional experience in playing & recording in all genres for the past 10 years. I have over 25 years of experience playing.