Austin Thomas Email & Phone Number

Florida, United States

As a Strategic Solutions Engineer I work as a technology generalist interfacing with larger customers and engaging in face-to-face meetings. I uncover and develop opportunities by building strong relationships with the customer. This includes consulting on data center, edge, core, cloud, security, collaboration and services. I help business organizations and technology leaders understand how technology enables businesses.My Mission:- To be responsible for the Solution Practice sales quota in my region- Take ownership of the sales pipeline for Solution Practice opportunities by engaging where appropriate, following up with prospects to discover, defend and acquire new business- Collaborate and engage with customers to ensure account retention and penetrate multiple lines of sales entry for Data Center, Cloud, Network, Security, Collaboration and Services business in existing accounts- Collaborate, develop and execute strategy for top prospectswith the sales team to discover, grow and acquire new business - Collaborate and engage with multiple layers of contacts within an organization, including but not limited to CIO, IT Directors, CTO, Application Managers, etc - Collaborate with sales teams and drive the sales process of the solution, including identifying the opportunity, qualifying, forecasting, decision making criteria, and closing.- Build the region/territory based on strategic account planning done in collaboration with the account executive and extended team - Demonstrate leadership to ensure that the company’s recommended solutions are comprehensive, achieve customer expectations and meet customer business needs and planning - Build strong relationships and trust with the technical decision maker, executive stake holders and own the technical side of customer relationships.

Bakersfield, California Area

As a VMware Solutions Engineer I play a substantial role in building and sustaining customer relationships while driving the enterprise adoption of VMware solutions and exceeding revenue goals. I work closely with sales and extended teams to build business relationships and align with customers’ outcomes.Key Achievements & Responsibilities:● Deliver proposals to large organizations to present solutions to their people, process, and technology problems, exceeding sales targets by 350%+● Championed a solution sales methodology used across the entire organization resulting in bigger deals, improved customer buy-in, and a 200% increase in revenue● Develop transformative solutions that resonate with executive teams and strategically cross-sell across multiple departments to maintain a 98%+ adoption rate on services sold and delivered● Awarded Solutions Engineer of the Quarter three times for overachieving revenue goals● Secured an organization after a ransomware attack by proposing and implementing an IT infrastructure replacement and disaster recovery plan, getting them back up and running with preventative measures● Build and maintain long-term relationships and friendships with c-suite executives, positioning VMware as a trusted extension of their organizations● Develop and continuously improve product roadmaps, strategies, technologies, and value propositions● Assist with financial and infrastructure data collection and creation of customer ROI/TCO reports & preparation of proposals, statements of work, and supporting documents for customers.● Identify new customer projects for VMware solutions, and participate in demand generating events and activities.

United States

As a Technical Architect Consultant for Data Center/Cloud, I was responsible for providing consulting services to clients to analyze and provide strategies and solutions on all aspects of infrastructure and related technology components. I advise on the best design for information technology architectures in less complex information technology environments. Key Achievements & Responsibilities:● Oversaw a multinational team of Engineers as a tech solution consultant and advisor to Fortune 500 clients● Designed and led a team of Engineers and Architects to build 12 global data centers, automating the last nine builds to reduce time to market, cut infrastructure costs, and improve deliverability● Architected five data centers around the world for AirBnB, building their entire infrastructure from the ground up under budget and before the deadline● Developed guidelines and models for scoping services and costs to streamline the process and deliver solutions more efficiently and in less time● Acted as project manager during a critical infrastructure outage; oversaw six Engineers across four companies over a four-day effort to get the client company up and running

Valencia, California

Key Achievements & Responsibilities:● Designed, developed, and led project implementation teams of up to six in the deployment of advanced IT and data center solutions for enterprise customers● Designed, developed, and led project implementation teams of up to six in the deployment of advanced IT and data center solutions for enterprise customers● Onboarded new and emerging data center technologies, conducting research and development and creating standardized processes, manuals, and run books to streamline delivery● Trained and mentored Implementation Engineers on tech sales, delivery, installation, and security ● Trained and mentored Implementation Engineers on tech sales, delivery, installation, and security

Bakersfield, Ca

● Created and ran one of the largest user groups for VMware, leading a chapter of 550+ people and 30+ vendors● Planned, marketed, organized, and hosted demand-generating events including conferences, road shows, and lunch and learns, increasing revenue, partnerships, and adoption of emerging technologies

● Provided national and international enterprise infrastructure, engineering, and administration support● Managed a team of seven across help desk, system engineering, networking, security, desktop support, mobility support, and data center infrastructure departments● Virtualized 95%+ of physical infrastructure, reducing hardware, cooling, power, and support costs● Owned a $1M budget for a year-long data center rebuild; managed design oversight and coordinated vendors and contractors to complete the project on time and under budget, improving the client’s up-time, resilience, and disaster recovery