Creates a team atmosphere where the Gordon Food Service values and philosophies flourish to help build and drive sales and exceptional customer service through the “Customer is King” mentality. Assist in the management of all aspects of store operations including customer service, store conditions and the selection, training and coaching of the Store Sales Associates. Accountable to drive the store’s financial performance through managing in-store and outside sales calls and driving sales and service initiatives & programs. Developing a sales and customer service culture within the store by driving sales programs and providing coaching and training of staff to support and promote the “turning service into sales” philosophy to achieve sales and service metrics.Accountability to grow sales in the commercial, retail, and fundraising segments by acquiring new customers, cultivating current customer sales, performing weekly outside sales calls, and facilitating a strong sales culture inside the store.Analyzing the store and customer trends for key performance indicators, and develop and implement tactics to generate measurable sales increases to ensure the store achieves their annual sales plan.Developing product knowledge and drive the customer experience in the store by educating both employees and customers.Managing the maintenance and upkeep of the store.Interviewing, hiring, training, and retaining top notch, talented staff.Serving as a mentor, coach and role model for your team.Driving professional and personal development through the phase training program.Assisting the budget management, variance and analyses and productivity improvements.Implementing the Cornerstone Values, Purpose and Philosophy of the organization.Taking on other duties as needed.

Perform management assigned duties that may include customer service, cash management, inventory management, receiving inventory, stocking, store conditions, and operating a cash register. Assists the store management team in the daily management of store operations. In the absence of a store or assistant manager, supervise sales associates in the performance of their assigned duties and works a flexible schedule, as well as open and close the store. Assist the management team, as assigned, in the management of daily store operations and assist in supervising associates in the performance of their assigned duties. Execute store policies and procedures and all safety and security measures.Performs cash handling functions including setting up tills, counting down tills, preparing/delivering bank deposits, and getting change for cashiers as assigned.Ensure that all areas of the store are properly cleaned and maintained.Support the training of associates to ensure that store condition standards, sales and customer service is maintained.Other duties and responsibilities as assigned.

Network with people in the food business. Serve a wide variety of food professionals, restaurant owners and chefs to caterers and party planners.Be part of a caring culture. Model diversity, service, and get involved in the communities.— Operate the cash register and service counter.— Stock shelves, build store displays.— Maintain store conditions.— Build sales.— Provide superior customer service.