Autumn Taylor Email & Phone Number

London, Ontario, Canada

Executive Assistant with extensive experience in program coordination, office management, and client relations within healthcare settings. Proficient in scheduling, documentation, and administrative support. Strong communication and interpersonal skills with a commitment to providing excellent service. Supports CEO, Board of Directors, and Leadership in various administrative tasks and initiatives.

London, Ontario, Canada

As the Autism and Behavioural Services Administrative Assistant, I provided vital support to the Director and Leadership Team. My responsibilities included managing payroll, assisting the ABS team, and organizing room bookings. I covered for team members, managed program documents, and assisted with GoldCare document management, staff orientation, and purchasing subscriptions. Additionally, I actively participated in administrative meetings, facilitated student placements, and managed office supplies.

St. Thomas, On

Experienced Administrative Assistant with a passion for supporting families and children at EarlyON Child and Family Centres. Efficiently coordinated program activities, scheduled appointments, and managed office operations. Skilled in documentation, client communication, and providing excellent customer service. Supported the team in delivering high-quality services to the community.

London, Canada Area

As the Customer Relations Supervisor at Gateway Casinos London, I provided exceptional customer service to patrons while overseeing the Customer Relations department. I effectively managed customer inquiries, complaints, and feedback, ensuring prompt resolution and satisfaction. Utilizing my strong leadership skills, I trained and mentored staff to deliver outstanding service, contributing to a positive and welcoming atmosphere. My role involved overseeing the smooth operation of the Customer Relations department, where I coordinated activities, resolved issues, and ensured a seamless experience for all guests.

London, Canada Area

• Greeted customers, provided detailed information regarding customer accounts and provided a memorable experience at the highest level to all casino guests.• Promptly responded to general inquiries from members, staff and clients via telephone, mail, and e-mail. Responds to questions and concerns regarding customers' accounts and resolves guest complaints in a timely and professional manner.• Coordinate, track and implement promotional offers, marketing events and offsite VIP events. • Responsible as a Supervisor to ensure the functionality of the department as well as the training and development of staff.• Assisted in preparing schedules for a department of 20+ employees.

London, Canada Area

• Provided prompt, courteous, and accurate service to all slot machine patrons.• Assisted slot machine players with machine explanations, jackpot payouts and responded to questions regarding machine payoffs.• Carried a cash float and provided change to patrons.

London, Canada Area

• Performed transactions relating to impressments, cash transfers, efficient daily banking deposits and balancing in a timely manner.• Strictly adhered to departmental rules and regulations regarding handling cash and tokens.• Always maintained a general awareness of gaming operations and comply with security policy and procedures to secure company assets.

Waterloo, Ontario

• Accommodated all customer requests including withdrawals, deposits, and bill payments.• Familiar with various products offered at a bank and could articulate the benefits and conditions of those services.• Daily reconciliation of banking transactions.• Answered telephones and transferred phone calls to the appropriate individual.

Certificate, Office Administration General, Gpa 4.33

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