Autumn Keith Email & Phone Number

Hanover, MD, US

The Stakeholder Relations Specialist provides administrative and customer service support,process/technical guidance, and facilitate organizational and general workflow for participants andtheir team in Self-Directed Services. The primary role of the Stakeholder Relations Specialist is tofacilitate resolution of customer service and technology-related.

United States

Conducted regular report generation and analysis to monitor client accounts and detect discrepancies.Utilized advanced Excel functions including X-lookup, Pivot Tables, and V-lookup to ensure accuracy in financial data and invoicing processes.Demonstrated proficiency in client communication and conflict resolution, effectively de-escalating situations.

During this role, my duties include but are not limited to assisting members with questions regarding their dental plan, enrolling members in a general dentist office, going over their coverage and claims that were submitted, and submitting referrals for different reasons. My job also includes reaching out to the dental office regarding members' questions.

Ohio, United States

As an educator for the University of Dayton, I was responsible for teaching sophomores and juniors how to take care of smaller children for early childhood education, how to create a curriculum, and how to care for infants and toddlers. My duties also fill in our midterm exams, letting them know what areas they need to work on and the basics of taking care.

Maryland, United States

During my time at KinderCare, I started out as a cook, which was preparing the children’s breakfast, lunch and snack. Shortly after hi obtained my CDA through KinderCare and I was able to have my own classroom as a lead toddler teacher and KinderCare pay for me to come to Ohio where I started out at a center here as a preschool lead teacher I was able to.

Columbia, Maryland, United States

My role was to greet everyone that came into the store, as well asking if they need help finding anything. Also completed checking customers out, and helping them look for items throughout the store. I also completed restocking shelves and storage.

Laurel, Maryland, United States

My role consisted of going through customers clothing they brought in to sell by analyzing each item checking to verify the items were in good condition and no stains on them, along with researching the brand of the item and seeing what the retail price was so therefore I could enter into the computer to generate and price that we would sell the item for.

Some College, Education

Some College