Autumn O. Email & Phone Number

Saint Paul, Mn, Us

Twin Cities, Minnesota

The day to day operations of our 7 Senior Living Homes in Minnesota and Wisconsin.Over-site of the leadership staffBudgeting and management of P&LPolicy writing and regulations managementPartnering with executive leadership teamDevelopment of a QAPI programExpansion of EHR and KPI managementStrategic PlanningRefreshing the sales and marketing collateral/websiteLALD in MinnesotaOver site of CRM rollout and monitoringOccupancy management and future growth

Eden Prairie, Minnesota, United States

Accountable for the success of three locations: Eden Prairie, White Bear Lake, Mayowood Strategize, lead, and run the day-to-day operations of three Independent / Assisted Living and Memory / Enhanced Care service facilities Initiated strategic planning and ongoing monitoring of community goals Drive completion of materials and facilitation of monthly finance review meetings with executive leadership including the COO, CFO, and VP of Ops Collaborate with community leadership team to develop community budget and present to executive leadership team Monitor regulatory compliance including implementation of the New Assisted Living Licensure in MN Assisting in the development and rollout of Splash, a Water’s signature program Currently assessing the communities process, efficiency and productivity of operations Growing the leadership teams knowledge and understanding of the business and opportunities Hire and lead performance management of employees Train and Mentor new Executive Directors

Rochester, Minnesota Area

• Strategized, lead, and run the day-to-day operations of one 175-unit private pay, Senior Living Building, offering Independent / Assisted Living and Memory / Enhanced Care services• Drove strategies and initiatives to maintain occupancy at 98-100% and maximize revenue• Implemented process and strategies to improve day to day operations • Joint responsibility for development and oversight of the annual budget • Hired, lead and performance managed 115+ employees including a leadership team of +10• Assisted with at other communities in MN and WI, when requested to work on special projects. • Presented business opportunity to grow the Memory Care unit by 8 units. Business plan showed full re-turn on project within 3 years. The Memory Care unit was filled before project was complete.• Affected positive change in the organizational culture by welcoming learning opportunities, embracing accountability, and encouraging proactive action amongst colleagues and employees

Winona & Rochester, Minnesota

• Implemented and held accountable for funding/ compliance for Medicare and home care regulations• Oversaw the day-to-day operation of the Rochester and Winona Branches• Tracked and analyzed trend data through internal computer systems, CASPER reports, DETYA infor-mation and excel spreadsheets. • Implementation of agency/departmental initiatives and tracking of progress• Quality Assurance and Integration of all licensure requirements and planning for improvement of all out-come measures. • Lead and directed the growth of the Medicare patient base by 50% in Rochester• Rolled out and directed the Medicare Homecare program in Winona and grew patient caseload to 20+ in first 60 days

Peoria, Illinois

• • Implemented and held accountable for regulatory standards, funding and compliance for ICF-ID homes and waiver programs• Over seeing the day to day operation of a 4.5 million dollar program• Attended Executive Committees and Board meetings• Accountable for creation and utilization of annual budget and ongoing monitoring of all departmental needs and requests• Track and analyze trend data for incidents and accidents through internal systems and an excel databases for regulatory reports as well as process change and lesson learned documentation • Implementation of agency/departmental initiatives and tracking of progress• Quality Assurance of all licensure requirements and CQL measures

Rochester, Minnesota

• Grant funded position and initiative• Implemented initiatives with Project Management techniques focusing on an Agile approach. Track data, trends and implementation activities through Microsoft Project and Excel • Developed employee wellness challenge to educate on healthy options and to effectively utilize services provided by health insurance provider(s)• Communicated quarterly with the Department of Human Services (DHS) on initiative progress• Partnered with Mayo Clinic and their Nicotine Dependence Center for education and training

Peoria, Illinois Area

• • Implemented and held accountable for regulatory standards, funding and compliance for ICF-DD homes and waiver programs• Tracked and analyzed trend data for incidents and accidents through internal systems and an excel databases for regulatory reports as well as process change and lesson learned documentation • Accountable for management and training • Insured employee discipline when necessary with open communication to Human Resources• Accountable for the contracting of psychiatrists to meet individual needs and regulatory compliance• Realigned staffing patterns to bring residential program back to profitability by $250k annually • Lead the implementation of Therap, an electronic documentation system, utilized internally by staff and leadership

Lincoln, Il

• Advocated for individuals with developmental disabilities and completed Pre-Admission Screen• Worked with Providers and Guardians to insure individuals are receiving appropriate services• Utilized Microsoft Office to track cases, progress and time frames of individuals

• Implemented and assured compliance with regulatory standards is met by all staff• Trained and managed direct care staff, 20+ full and part time, and facility manager, 1 full time• Developed behavior programming for individuals with unique needs

• Trained management and support staff using the Department of Human Services training guidelines and material. Ensuring all timeframes are met per regulations for reimbursement• Marketed our facilities though job and provider fairs. Provide tours to potential individuals/families to highlight our services• Implementation of new plans and computer programs • Quality Assurance of all licensure requirements

HCBS Supervisor April 2007- November 2007• Supervising 3 HCBS houses consisting of 15 DD individuals• Writing goals/ objectives meeting individuals OAP• monitoring the health of all 15 individuals and making necessary medical appointments• Communicating with caseworkers and guardians daily• Supervising staff (24+ Part Time Staff and 1 Full Time Staff) for 24 hour care of 15 DD individuals • Implementing company policy and procedures, insuring all employees follow company policy/ practices and regulatory standards. Disciplining staff as necessary

Master'S Degree, Health And Human Service Administration, 3.583

B.A, Leisure, Youth And Human Services, Therapeutic Recreation

High School, General Studies