Audit and Data Analysis: Perform audits on the hotel's data, focusing on guest stays, high-balance accounts, and different hotel departments to ensure accurate and compliant financial recordsEvent Billing: Work directly with groups staying at the hotel, such as Penske Automotive for the Indy 500 and The Olympic Swimming Trials, to accurately bill them for their events and staysFinancial Monitoring: Track and analyze financial data to identify any discrepancies or areas that need attention, ensuring the hotel's financial processes run smoothly

Maintained accurate records for 100+ daily transactions, ensuring compliance with banking regulations.Demonstrated expertise in PNC Bank's products and services, resulting in a 20% increase in cross-selling success.Managed and balanced cash drawers daily, handling an average of $10,000 in cash transactions.Contributed to a 15% increase in customers utilizing online banking and ATMs.

Advocated for and sold $1,000+ of jewelry items on a daily basisReplenished, stocked and reorganized inventory on a daily basis (Including up to 2-3 pallets of apparel freight a day, as well as 10-12 boxes of jewelry or accessories freight.)Created a positive environment for 30-50 customers daily and learned how to grow connections with these customers to ensure they had a positive experience while shopping at the establishmentProficient in operating RFID and other inventory equipment, hand counted 100+ items of inventory that needed to be recounted or returned that had not yet been updated in the inventory systemWork alongside colleagues and supervisors to ensure a smoothly functioning apparel department and a positive shopping environment for customers.Trained and onboarded 10+ new associates, ensuring they met company standards and delivered exceptional customer service