Autumn Chadwick Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, NC

- Review open accounts for collection efforts- Make outbound collection calls in a professional manner while keeping and improving customer relations- Resolve client-billing problems and accounts receivable delinquency, applying good customer service in a timely manner- Collect customer payments in accordance with payment due dates- Identify issues.

Charlotte Metro

- Created daily/monthly/quarterly reports to measure the teams performance based on calls and revenue collected then analyze the data and provide it to upper leadership- Connected with fellow employees to help save clients from cancelling our services- Strategized payment plans when necessary to collect outstanding balances- Assigned various tasks to the.

Charlotte Metro

- Overseeing two departments with a total of 15 employees- Analyze daily reports to ensure my employees are meeting expected metrics then present it to them and my manager- Call coach my team to improve our customer service experience and product knowledge- Create training materials for new hires and ongoing processes within their respective roles

Charlotte Metro

- Analyzed daily reports for outstanding balances and called to collect or email authorization forms- Connected with fellow employees to help save clients from cancelling our services- Strategized payment plans when necessary to collect outstanding balances

Charlotte, North Carolina, United States

- Managed 200 online marketing campaigns for small to medium sized business owners- Explained and recommended the best strategy to increase potential profit- Assisted in updating, editing and implementing items onto their online website, social media accounts, and anything else related to their business

Steele Creek

- Contact potential prospects and introduce them to the benefits of Orangetheory- Connect with current members to gain feedback, build relationships, and follow their fitness journey- Actively managed, created, and monitored daily the social media accounts- Improved my knowledge of the latest and newest technology

950 North Polk Street Pineville, NC 28134

- Greet and conclude a 360 degree walk around of each clients' vehicle; whether they have an appointment or not- Provide timely manner results of the vehicle's multi-point inspection to each client- Maintain and exceed customer satisfaction for all clients- Clarify to clients in detail what services were conducted on their vehicle when completed- Process.

950 North Polk Street Pineville, NC 28134

- Maintain and exceed customer satisfaction for all clients- Verify and process all check payments and warranty claims for clients- Clarify to clients in detail what services were conducted on their vehicle when completed- Greet clients as they walk in the door and assist them if they need help- Answered and directed phone calls to the appropriate place.

500 West 5th Street, Suite 120, Charlotte, NC 28202

- Ensured guest satisfaction by delivering food and beverages to guests in a timely manner- Explained and recommended items on the food and drink menu to new and returning guests- Assisted management with several catering parties consisting of 100+ guests

4400 Randolph Road, Charlotte, NC 28211

- Greeted the customers, sat them accordingly and bussed the tables- Promoted from hostess to server and expediter within 2 months- Controlled the flow of food by expediting to the kitchen staff, taking orders to the correct tables, and keeping the wait time under 10 minutes- Assisted management in creating the list of opening and closing duties for the.

4400 Randolph Road, Charlotte, NC 28211

- Excelled in menu knowledge to serve both the dine - in guests and phoned to - go orders- Verified that all food items ordered matched what the guests' ordered and made corrections if necessary- Maintained the cleanliness of the dining room and patio

8206 Providence Road, Suite 1600, Charlotte NC 28226

- Assisted the cooks by preparing and making food items when busy- Highlighted the specials for customers, computed the orders, and gave back appropriate wait times for the delivery or pick up- Controlled and managed the routes each delivery driver would take by deciding the most efficient route before and after they take a delivery- Calculated the cash.

Bachelor Of Arts (B.A.), Communication - Mass Studies; Business Mis Minor, Graduate

High School