Senior-Level Degreed Professional with 15+ years of progressive experience proving that the benefits of process & performance improvement successfully achieves organizational goals by delivering high-quality, cost-effective interventions for cyber security, aerospace, education, manufacturing, engineering, retail, and technology industries.After performing gap analysis with the stakeholders, the root cause is determined. The analysis results are synthesized by combining theoretical strategies, regulatory requirements and realistic scenarios derived from listening to the stakeholders pain-points and improvement suggestions. Enabling the inspiration to devise mastermind approaches that provide comprehensive innovative solutions to drive-results that exceed KPI requirements.Training and Performance Improvement Management | Analyticsperryaa@sbcglobal.netCORE COMPETENCIES⦁ Visionary⦁ Thought leader⦁ Critical thinking⦁ Creative thinking⦁ Collaboration⦁ Problem-solving ⦁ Detail-oriented⦁ Process Automation⦁ Process Improvement⦁ Workload Prioritization⦁ Governance⦁ Analytics⦁ Drives Results⦁ Coaching & Mentoring⦁ Key Performance Indicators (KPI)⦁ People DevelopmentCAREER HIGHLIGHTS⦁ Automated email escalation business process using VBA macros to optimize BAU asks at a 30%. reduction with improved accuracy allowing 15 available hours for additional tasks⦁ Automated repetitive tasks using VBA to traverse through emails to perform saving attachments automatically to a folder reducing task completion from 13+ hours to 1.5 seconds.⦁ Designed proprietary project assignment database for Information Security Offers to track risk reduction safe coding requirements for up to 50 applications and associated infrastructure per ISO using the Agile software development life cycle.⦁ Instructed four online masters courses aligned to prepare 1200 Texas secondary school teachers to deliver student K-12 courses with technology driven resources as well as instituting technology as a new core course.⦁ Pioneered two proprietary Learning Management Systems for automated tracking of course completion for retail and military populations.⦁ Pioneered Computer/Web-based training for the Navy Submarine Qualifications.⦁ Developed Information Kiosks placed in high-traffic tourist locations to heighten awareness of popular tourist attractions ultimately increasing visitor-base by 20%Please contact me at (817) 363-3905 with any inquiries for Senior-Level opportunities.