• Design and develop interactive and engaging online training courses using Articulate 360.• Collaborate with subject matter experts to gather content and create storyboards for e-learning modules.• Incorporate a variety of multimedia elements to enhance learning experiences.• Conduct thorough reviews of e-learning courses to ensure accuracy, functionality, and adherence to design standards.• Incorporate feedback from learners and stakeholders to continuously improve course content and delivery.• Maintain detailed documentation of course development processes and updates.• Provide support and troubleshooting assistance to learners experiencing issues with online courses.• Coordinate bi-monthly live onboarding experience session for new hires.

• Conducted internal research to gather company policies and procedures.• Documented internal HR policies into an electronic format for ease of updating.• Assisted in creating project plan for updating employee handbook.• Collaborated across HR team to create and enhance HR onboarding practices.• Designed and developed interactive and engaging online training courses using Articulate 360.• Reviewed and appropriately classified thousands of digital employee documents within ADP.• Provided administrative support to the Human Resource Team.• Processed HR information with security safeguards and uncompromised confidentiality.

• Provided quality clerical support through data entry into Microsoft Office and Adobe Acrobat.• Organized and maintained a new filing system to support team needs and maximize performance.• Developed and maintained Microsoft Excel spreadsheets to keep track of inventories.• Managed the company-wide calendar that held important information for upcoming jobs.• Created work orders and a variety of other forms for PNC-issued job sites.