• Manages and maintains the learning management system (Saba Cloud/LMS).• Creates instructional materials, including video, graphics, animations, and interactive media elements (Articulate, Vyond, Canva).• Facilitates, schedules, supports and acts as a producer for instructor led learning events (Zoom & in-person).• Leads monthly, live demo of LMS for all new employees.• Creates quarterly reports on mandatory learning.• Manages LMS support email and provides direct support… Show more • Manages and maintains the learning management system (Saba Cloud/LMS).• Creates instructional materials, including video, graphics, animations, and interactive media elements (Articulate, Vyond, Canva).• Facilitates, schedules, supports and acts as a producer for instructor led learning events (Zoom & in-person).• Leads monthly, live demo of LMS for all new employees.• Creates quarterly reports on mandatory learning.• Manages LMS support email and provides direct support to LMS learners. Show less

• Project manager for all new projects with internal and external stakeholders• Manage Smartsheets for ongoing projects• Produce live webinars for up to 5000 participants• Create and edit pre-recorded webinars and podcast episodes (Zoom & Camtasia)• Lead live Zoom training for new learners and facilitators• Administrator and User Support contact for 5500+ users in Learning Management System (Talent LMS)• Manage membership applications and event registrations•… Show more • Project manager for all new projects with internal and external stakeholders• Manage Smartsheets for ongoing projects• Produce live webinars for up to 5000 participants• Create and edit pre-recorded webinars and podcast episodes (Zoom & Camtasia)• Lead live Zoom training for new learners and facilitators• Administrator and User Support contact for 5500+ users in Learning Management System (Talent LMS)• Manage membership applications and event registrations• Create online courses and manage message boards in LMS• Designed and customized Learning Management System • Created and manage a database of team coordinators • Track business leads• Manage Site contracts and trainer certification• Create monthly business leads reports (Excel & Donor Perfect CRM).• Create monthly newsletter (Constant Contact)• Update website information (Wordpress)• Part of Learning Management System selection work group Show less

• Coordinate training details and logistics for onsite and offsite trainings.• Act as a liaison between trainers, participants, site coordinators, and business partners.• Create monthly marketing offerings email using Constant Contact.

Volunteer research assistant in psychology. Our study focused on gender/pronouns. This role involved data collection, entry, and analysis as well as preparing a poster to be presented at the APA 2019 Convention.

• Organize and plan sustainability events for all Headquarters faculty.• Contact and connect various Headquarter's department leads to facilitate event cooperation and participation.• Recruit Lean Green Team members during events.

• Member of the 2016 USPS/National Association of Letter Carriers Collective Bargaining Agreement Negotiations Team. • Research contract language to assist other departments in making contractual changes.• Research past grievance and arbitration files to assist technical assistants and labor lawyers for arbitration.• Meet with Union representatives to work toward grievance settlements.

• Maintain USPS customer service using USPS's official customer support Twitter account. • Answer customer complaints and concerns. • Research package tracking and delivery standards to quickly and concisely answer customers.

• Proctor exams.• Assist students with both technical and educational issues surrounding the course.• Collect and organize student work. • Hold weekly office hours.• Attend weekly class.

• Research and analyze qualitative data from class reports.• Write report summaries for Sustainability Institute, Penn State University, and State College Borough as a resource for the Sustainability Communities Collaborative program.• Organize and execute logistics for events for the Sustainability Institute and other collaborating organizations.• Liaison between Penn State Departments and Penn State Green Paws and Green Teams programs.

• Made phone calls to Penn State alumni to collect demographic information and fundraise for Penn State Academics.• Trained new employees on the computer system used, calling fundamentals, and fundraising techniques. • Coached current employees to improve calling skills.• Conducted phone and in-person interviews.• Administered hiring paperwork to new employees.• Raised $30,000.

• Researched and helped prepare for an arbitration case.• Helped organize Labor Day Parade in Pittsburgh, PA• Attended Labor/Management meetings and Union meetings with Staff Representatives.

• Greeted customers• Took and served orders• Cleaned the restaurant