Define and diagnose exact and specific leadership development strategies and solutions that will enable organizational performance in segments and teams as part of PDS’s leadership and People First philosophies.Design, development, and build influence and infrastructure for high-potential and leadership development through advanced business partnership, collaboration, and influencing techniques.Build long-range partnerships with external suppliers and venders to service changing and custom requirements of our organization and segments; own entire relationship including pricing, negotiation, feedback, and course corrections.Design and maintain governance of operating budget, cost negotiations, cost model, pricing structure, and chargebacks across all cost-centered programs and training.Design comprehensive and creative methods and practices to put the participant at the center of all program design including their experience, follow-up, ongoing touch bases, and learning transfer/application techniques.

Train, coach and collaborate with Fortune 500 and global clients in Communication, Growth Mindset, Team Building, Leadership, and Selling Remotely, implementing Adult Learning Theory principles and techniques. Provide constructive individual and group feedback during sessions and follow up post-session to ensure sustained improvements and exceptional client satisfaction.Provide high quality client experience through individual and group coaching sessions, resulting in a 90+ NPS rating for Decker Communication Coaching in post-workshop surveys.Guide clients in effective communication skills ensuring effective presentations to internal and external decision-makers. Customize programs to support current corporate challenges, such as: DEI, compliance, strategic communication and working in a hybrid environment to transform workplace communication by increasing meaningful collaboration.

Led team of 20 educators and administrators, 75 students, and 150+ parents by understanding enrollment trends, relationship building, improving operations, and creating an engaging and positive learning environment to ensure business growth and sustainability.Cultivated community leader relationships, organized brand-awareness events, and oversaw cross-functional team training and mentorship, resulting in a 30% academic performance boost and 35% rise in positive feedback.Pipeline Management: Implemented a variety of technology solutions, including a new CRM system and marketing solutions to increase student lead collection by 300%.Collaborated with community leaders and subject matter experts to develop and enhance Summer educational program content and effectively market program opportunity, increasing enrollment revenue by $45K.Created and delivered faculty training programs, materials, and platforms which empowered teachers to creatively engage students in new curriculum and activities.Built client relationships by fostering a community of education and health professionals who delivered monthly workshops leading to parents feeling more connected and supported with a decrease of over 50% in student discipline issues.

Orchestrated the successful launch of online master's degree programs for higher education clients implementing cross functional partnerships with team of 30+ internal and external partners for operations, learning design, student support, enrollment, marketing, and technology.Launched leadership and faculty training in remote learning, effectively managing a people development budget, conceptualizing event themes, and constructing critical processes for seamless transition to 100% virtual programming during the Pandemic, ensuring uninterrupted university operations.Proactively identified opportunities for new degree offerings by identifying industry trends, emerging technologies, and market demands.Developed specific coaching and training to support campus-wide DEI initiatives, ensuring best practices and industry trends for compliance and effectiveness.Built strong consultative partnerships with clients and developed an in-depth understanding of organizational cultures, values, systems, business strategies, and talent needs and goals, improving relationships and trust.Selected and developed LMS to deliver coursework, provide learner support, and track results, enhancing the student user experience and leading to an increase of over 300% in online student enrollment.Planned retreats and workshops for 100+ internal team members both remotely and in person to increase comfortability with eLearning tools and teaching strategies, improving instruction and retention. Orchestrated cross-functional partnerships with 60+ stakeholders to optimize learning design, student support, enrollment, marketing, technology, and operations.

Provided comprehensive Human Resources support, conducted training and development programs, and effectively managed annual budgets of $500K for the Graduate School of Education and Psychology.Pioneered the inaugural faculty, staff, and student research symposium, featuring 100+ presentation opportunities, positioning Pepperdine as a premier destination for researchers and scholars in academia. Initiated and sponsored the Pepperdine University Lifelong Learning Women's Forum, addressing critical topics such as Positive Psychology, Education Reform, Values Based Living, and Neuroscience of Change, resulting in annual contributions exceeding $1 million.Directed the hiring and onboarding process for over 60 new staff and faculty members, ensuring a seamless transition and fostering a positive organizational culture; increased new employee retention by 20%.Brought in a diversity lens to hiring and onboarding processes. Initiated comprehensive learning and development programs for a diverse staff and faculty of over 100 individuals, who reported a 25% increase in employee engagement and productivity. Customized and delivered cohort-based leadership programs/solutions at the Director level and above to include curriculum design, facilitation, in-person and virtual delivery to diverse groups and on a diverse range of topics.Contributed to business development efforts, including deepening current client relationships and adding new business in line with Pepperdine’s business strategy.Planned retreats and workshops for 100+ internal team members both remotely and in person to increase collaboration and research amongst staff and faculty, increasing peer reviewed articles by 40%.