Angel Vergara Email & Phone Number

Newport Beach, California, United States

Montclair, California, United States

• Oversaw dealership operations, provided training and guidance to a high-performing sales team consistently exceeding monthly sales goals by an average of 25-40%
• Recognized as the #1 ranked salesman in the western region in my first year for overall sales volume while upholding KPI’s above company standards
• Iniatiated a streamline workflow process that gained widespread adoption in our region, empowering employees with more responsibilities that led to higher productivity
• Provided courteous assistance to customers by addressing inquiries and resolving issues quickly that yielded the highest number of positive google reviews in our region
• Conducted sales meetings to motivate and share successful selling techniques to help optimize performance metrics with team members and upper management
• Implemented and executed all company-wide marketing and sales initiatives to maximize their impact on data collection and targeted sales goals

La Mirada, California, United States

• Marketed and sold a variety of insurance products, conducted comprehensive risk assessments for clients, tailoring coverage to meet their specific needs demonstrating strong product knowledge and communication skills.
• Built and maintained strong client relationships, addressed concerns immediately ensuring high customer satisfaction and retention rates
• Spearheaded a high volume of outbound sales calls to generate leads, consistently met and exceeded monthly sales goals while performing at a 70% close rate

United States

• Oversaw and optimized daily operations by fostering a positive and collaborative team culture, resulting in improved employee morale and increased productivity
• Aided in hiring and training sessions with sales associates to be familiar with product knowledge & sales tactics, effective visual merchandising and inventory management
• Developed and executed promotional events & marketing campaigns that contributed to a 20% increase in average transaction value and increased foot traffic
• Utilized data analytics to identify top-performing products, optimize stock levels, and informed purchasing decision that resulted a 15% YoY revenue increase in sales
• Ranked in the top #3 out of 30 locations for seasonal/annual sales in 2019 and 2020

Lakewood, California, United States

• Managed all business aspects of operations while concurrently handling area manager responsibilities in their absence for 8 locations and 30+ employees
• Achieved a 95% YoY revenue increase in sales my first year as a branch manager through B2B account acquisitions that generated over 1 million in revenue
• Maintained a 25-40% increase in revenue each subsequent year by sustaining strong client relationships & excelling in KPI’s (revenue management, employee sales, fleet utilization, customer service scores, talent.
• Reported and presented weekly performance metrics directly to management on various key aspects such as P&L analysis, fleet logistics, developing & implementing marketing strategies, customer survey scores and talent.
• Selected as a developmental program branch for training new employees in the area. Conducted interviews, employee performance reviews, goal-setting sessions, and developed various team members as future leaders for the.
• Awarded “Top Gun Award” in 2012, 2014 and 2016 for best overall performing branch in our region for Hertz Rental Car

Lakewood, California

• Assisted Branch Manager on all levels of operations ensuring efficiency in speed of service, fleet logistics and customer service issues
• Led area in revenue management sales (counter sales such as coverage for vehicles, upgrades, fuel, etc) for 8 months straight that lead to a management promotion within a year
• Implemented strategic initiatives that contributed to being ranked consistently in the top 3 for customer service survey scores & loyalty program enrollments
• Developed and trained new employees to be familiar with operation logistics and sales tactics
• Responsible for accounts receivables, reconciliation of bank deposits, payroll, customer service issues, and employee scheduling