Angel Vergara Email & Phone Number

Placentia, Ca, Us

Newport Beach, California, United States

Montclair, California, United States

• Oversaw dealership operations, provided training and guidance to a high-performing sales team consistently exceeding monthly sales goals by an average of 25-40%•Recognized as the #1 ranked salesman in the western region in my first year for overall sales volume while upholding KPI’s above company standards•Iniatiated a streamline workflow process that gained widespread adoption in our region, empowering employees with more responsibilities that led to higher productivity•Provided courteous assistance to customers by addressing inquiries and resolving issues quickly that yielded the highest number of positive google reviews in our region•Conducted sales meetings to motivate and share successful selling techniques to help optimize performance metrics with team members and upper management•Implemented and executed all company-wide marketing and sales initiatives to maximize their impact on data collection and targeted sales goals

La Mirada, California, United States

•Marketed and sold a variety of insurance products, conducted comprehensive risk assessments for clients, tailoring coverage to meet their specific needs demonstrating strong product knowledge and communication skills that resulted in a 20% increase in average premium cost •Built and maintained strong client relationships, addressed concerns immediately ensuring high customer satisfaction and retention rates•Spearheaded a high volume of outbound sales calls to generate leads, consistently met and exceeded monthly sales goals while performing at a 70% close rate

United States

•Oversaw and optimized daily operations by fostering a positive and collaborative team culture, resulting in improved employee morale and increased productivity •Aided in hiring and training sessions with sales associates to be familiar with product knowledge & sales tactics, effective visual merchandising and inventory management•Developed and executed promotional events & marketing campaigns that contributed to a 20% increase in average transaction value and increased foot traffic •Utilized data analytics to identify top-performing products, optimize stock levels, and informed purchasing decision that resulted a 15% YoY revenue increase in sales•Ranked in the top #3 out of 30 locations for seasonal/annual sales in 2019 and 2020

Lakewood, California, United States

•Managed all business aspects of operations while concurrently handling area manager responsibilities in their absence for 8 locations and 30+ employees•Achieved a 95% YoY revenue increase in sales my first year as a branch manager through B2B account acquisitions that generated over 1 million in revenue•Maintained a 25-40% increase in revenue each subsequent year by sustaining strong client relationships & excelling in KPI’s (revenue management, employee sales, fleet utilization, customer service scores, talent development) consistently being ranked in the top #3 in our region•Reported and presented weekly performance metrics directly to management on various key aspects such as P&L analysis, fleet logistics, developing & implementing marketing strategies, customer survey scores and talent development•Selected as a developmental program branch for training new employees in the area. Conducted interviews, employee performance reviews, goal-setting sessions, and developed various team members as future leaders for the company•Awarded “Top Gun Award” in 2012, 2014 and 2016 for best overall performing branch in our region for Hertz Rental Car

Lakewood, California

•Assisted Branch Manager on all levels of operations ensuring efficiency in speed of service, fleet logistics and customer service issues•Led area in revenue management sales (counter sales such as coverage for vehicles, upgrades, fuel, etc) for 8 months straight that lead to a management promotion within a year •Implemented strategic initiatives that contributed to being ranked consistently in the top 3 for customer service survey scores & loyalty program enrollments•Developed and trained new employees to be familiar with operation logistics and sales tactics •Responsible for accounts receivables, reconciliation of bank deposits, payroll, customer service issues, and employee scheduling