Ava Cramp Email & Phone Number

Canada

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

Ottawa, Canada Area

• Maintaining guest relationships, generating an increased number of return guests
• Responsible for the flow of the restaurant throughout the shift, and learning new products to ensure all guests have a positive experience

Ottawa, Ontario, Canada

• Plan and execute National Canadian Marine Advisory Council meetings virtually over an 8-day period
• Improving communication with meeting chairs and stakeholders
• Responsible for a public facing inbox, regularly sending emails to a distribution list of 2000+individuals.
• Support Chief of Staff/Manager of Marine Safety and Security Secretariat with sensitive and high priority files and attend meetings on their behalf
• Draft and review briefing documents such a briefing-notes, scenario notes, speaking points and back-pocket material for DGs, ADM, DMs, and Minister
• Supervise junior staff and train new team members

Ottawa, Ontario, Canada

• Analyzed incoming requests for information and liaised with individuals at the director level and above tasking urgent inquiries, specifically requests from the Minister and Deputy Minister of Transport, and Assistant.
• Co-captain of the Marine Safety & Security Wellness Committee – held monthly events virtually centered around employee wellness
• Plan, write and vet articles for with monthly wellness newsletter with a 78% open rate

Ottawa, Ontario, Canada

• Coordinated access to Information and Privacy (ATIP) requests for the entire Marine Safety and Security directorate
• Collaborated with Director General, and Associate Director General to ensure tasking's were handled correctly, in a timely manner and tracked in an Excel system.
• Assisted in monthly in-person and virtual events centred around employee wellness as an active member of the Marine Safety & Security Wellness Committee

Ottawa, Ontario, Canada

• Improved client relations by increasing communication response time resulting in clearing months worth of backlogged work
• Collaborated with senior management at the director level to increase efficiency of seminars that took place across Canada

Ottawa, Ontario, Canada

• Made content recommendations on existing materials used in the Marine Medicine unit to improve client communication
• Built and maintained relationships with 300+ health professionals, providing exceptional service andcommunication which translated to increased attendance at Marine Medical Examiner Seminars

Ottawa, Ontario, Canada

• Worked closely with the company owner to ensure we met client needs to align with company mission
• Made content recommendations on existing projects for past clients and increased new client intake