Ava Davisson Email & Phone Number

Madison, Wisconsin, United States

Madison, Wisconsin, United States

Managed Customer Service and order management driving a 50% increase in company profits and excellent customer service reviews from customers. Handled client and vendor purchase ordering, invoicing, and billing functions on QuickBooks. Led conflict management and logistical issues involving freight and order entry. Navigated customer inquiries with quick resolution times reducing cash to invoice timeframes and delivering quality service to customers. Managed and trained 3 employees to support the increase in customer service inquiries.

West Lafayettte, In

Working with and mentoring student athletes with academic activities. Involves navigating academic strategies, relaying important academic knowledge effectively to students, updating students' class objective sheets, and tutoring students with academic weaknesses in order to facilitate their academic success. I was given the opportunity to run my own nightly study hall once a week, where I am in charge of all mentors, students, and functions that occur during those study hours.

West Lafayette, In

Worked as an undergraduate research assistant for the Department of Sociology. Main jobs included conducting qualitative and systematic analyses of more than 1,200 collected social movement organizations. Much experience in reliability and validity checking of collected data. Gained knowledge over acquired data analysis, as well as research project procedures.

Gained extensive knowledge of correctional programs, rehabilitative programs, and legal processes regarding community corrections. Worked personally with correctional participants regarding scheduling, and was present during surveillance operations with Correctional Officers. Knowledge over proper check-in and check-out procedures in the correctional facility, including personal searches on participants.