Ava Gill Email and Phone Number
Ava Gill work email
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Ava Gill personal email
OBJECTIVE: To obtain a stimulating and challenging position that will allow me to apply my technical and project management skills within a professional environment.Specialties: Outlook, PDA, Cisco VPN client,Microsoft Office Suites, Novell, Oracle, Lotus Notes, Website, Blackberry and Printers
Canon Business Solutions
View- Website:
- global.canon
- Employees:
- 6248
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Technical Support SpecialistCanon Business Solutions Dec 2007 - Present•Create and Delete User accounts within Novell•Configure, Install/Uninstall Lotus Notes•Troubleshoot, document and implement solutions using WHD ticketing system.•Password resets for access to all in house software •Install/Uninstall network printers via I-Print software •Effectively communicate technical issues to non technical personnel •Issue System Access request for all users via Novell eDirectory•Create/Delete Oracle accounts with attached responsibilities within Oracle and Portal Databases•Conduct remote assistant to view and properly authenticate service issues via Novell console One•Reimage PCs and Laptops via Zenworks applications•Reset telephone voicemail and User names via Dos connections•Uninstall/Reinstall/Configure and troubleshoot Cisco VPN client
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Csr-Technical ServicesCegedim Dendrite May 2007 - Dec 2007•Troubleshoot, document and implement solutions using Clarify ticketing system for field force representatives•Troubleshoot Microsoft Office Suites•Configure/Troubleshoot MS Outlook•Troubleshoot Website usage such as GCE, Wheels , Lyrica, Besty and Sherlock•Troubleshoot Brother series Printers MFC: 9700,8500,8460 &8220•Synchronize and troubleshoot Blackberry and Ipaq PDA’s•Answering and following up on all customer service issues•On-call support for unplanned outages caused by maintenance during the maintenance window•Password reset via active directory -
Helpdesk InternHackensack University Medical Center Apr 2003 - Aug 2003•Resolve numerous network related problems to minimize escalations to specialized groups and management•Participated in building rollout and upgrades of Laptops and LAN switches•Installing and configuring workstations for IP, IPX based LANs•Write detailed MOP (Method of Procedures) for network changes to minimize customer impact during a configuration change and ensure proper assessment takes place•Used Remote Access tools such as Dame-Ware to resolve user problems•Synchronized Palm Pilots to clients computers to increase mobility and efficiency
Ava Gill Education Details
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Network Administration -
Orange High School
Frequently Asked Questions about Ava Gill
What company does Ava Gill work for?
Ava Gill works for Canon Business Solutions
What is Ava Gill's role at the current company?
Ava Gill's current role is Technical Support Specialist at Canon Business Solutions.
What is Ava Gill's email address?
Ava Gill's email address is av****@****ast.net
What schools did Ava Gill attend?
Ava Gill attended Gibbs College, Orange High School.
Who are Ava Gill's colleagues?
Ava Gill's colleagues are Morgan Léonetti, Nancy Santiago, Liliana Vega, Donna Mauck, Arthur Breen, Bryan Murphy, 岩本高幸.
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