Ava Jackson Email & Phone Number

Newcastle Upon Tyne, England, United Kingdom

Analysing and interpreting information included on documents.Making appropriate decisions in line with prescription processing rules.Following validation, confirming and completing data in line with prescription processing rules.Making decisions in line with current Department of Health policies and appropriate processing rules to identify items to be referred back to stakeholders for further information.Performing all processing duties to an excellent level of output and accuracy.Identifying and communicating any non-routine technical or system issues to line management.Where required, training, coaching and mentoring staff new to the duties of the role.Participating in and contributing to the Performance Appraisal Process.Demonstrating an appreciation of quality by complying with the Quality Management System, identifying, and recommending opportunities to improve working practices.Taking responsibility for the security of documents, information and equipment under my control and undertakes all duties with due regards to the terms of the Data Protection Act.

Handling enquiries for pneumatic and consumable items from the initial request through to purchase ordering.Providing first line support for customers calling in by telephone and ensuring that their calls are dealt with efficiently and professionally.Overseeing the Trade Counter and greeting visiting customers in a friendly and efficient manner.Communicating with known pneumatics customers following marketing campaigns or as otherwise required.

Gateshead, England, United Kingdom

Ensuring that goods are delivered to customers in a timely and cost-effective manner.Processing quotations and updating the company’s computer records.Providing administrative support to both the sales and service departments when needed.Recording and processing pneumatics orders and invoicing orders in a timely fashion.Creating and distributing sales reports for the management and accounts departments.Meeting and exceeding monthly and annual sales targets.

Gateshead, England, United Kingdom

Typing up quotations and taking incoming calls.Processing incoming and outgoing post and distributing to recipients.Generating invoices and delivery notes using bespoke computer software.Liaising with customer base regarding deliveries and serving customers on the trade counter.Warehouse duties, including receiving goods in, unpacking and locating items in storage areas.

Gateshead, England, United Kingdom

Handling customer and stakeholder queries over the telephone.Preparing hot beverages and consumable items for visitors.Ensuring all kitchen items are clean and fit for use.Preparing all mail had the suitable postal requirements and opening incoming mail.Following up outstanding invoices and ledger accounts using accounting software.Assisting the Accounts Manager with payroll documents and data entry.Maintaining and updating the data archive when necessary.Maintaining the Excel spreadsheet of all care home orders.