Ava Muhammad Email & Phone Number

Provide direct support to technical staff.Set up First Report of Injury Reports & Provide claim numbers.Research claims submitted to company in order to prepare them for investigation and adjustment by the technical staff.Answer and resolve telephone inquiries.Perforn duties as assigned.Enter data, set up files and other task necessary to support the effective operation of the team.Experience in processing Uniform Data Standards Files (UDS).

Philadelphia, Pennsylvania

Handle task associated with Proof of Claim packets, receiving Proof of Claim submissions.Entering submitted claims into business systems, to assign and distribute to appropriate evaluator.Enter new claims and forward them to Guaranty Associations.Respond to customer service request regarding claims and procedures via telephone and written correspondence.

Report workers' compensation data to Data Collection Organization (DCO).Investigate to resolve reporting discrepancies.Respond to Bureau correspondence. Respond to customer service request via telephone and written correspondence.Supervise clerical support staff.

Computation of new and renewal commercial package and mono-line policies.Process forms and endorsements, experience rate, review loss runs for severity and frequency.

Philadelphia, Pennsylvania

Assistant in National Accounts Division. Responsible for policy issuance and general account management for Workers' Compensation and General Liability lines of business.