When considering Safety and Security in the sense of hospitality – one must constantly be thoughtful in considering each and every action while on duty. This consideration is how we complete our task with as little disruption as is possible. • Respecting every human being with decency, clarity of the rules, consistency of the rules, the reasoning behind the rules, and a commitment to consequence. • “Wearing other peoples shoes”, requires objectivity for the circumstance of the event and then taking oneself out of the equation. This is not about you, its about the event and the person in front of you, the people around you and the successful resolution of the circumstance. • Being clear and responsive in speech (really hearing the person), leads to a successful resolution. • Letting the person know that their safety is important, and compliance with the reasonable instructions given, is how this will work. • Maintaining a situations awareness – are we in the middle of an event, is the subject yelling to attract attention, or is there time to let the situation burn itself out. • Hospitality is a daily skill developed on the interpersonal level, its success in not guaranteed, and knowing when to back down and let the situation go – is important. • Profile is the quickest way to create a problem, everyone wants to be seen for who they are, regardless of their circumstance, if profiling you do not have any option but the per-judgment you have formed.

Promote, Advise, Recommend, Route to... Various Projects and Productions... "A day without CLICKs, is a day without sunshine!" (Smile)

• Provide Customers with catalogues, samples & information on new products and sales.• Responsible for placing orders, backorders, returns and refunds.• Packaged and delivered orders to customers.• Shipped return orders, tracked and refunded or replaced item in question.• Customer communications by phone, personal visits and email.• Expand skin care and beauty knowledge with Avon training courses.• Adminstier an Avon website for online customer orders and contact information.• Provide customer with options in there skin care & beauty products.

o Customize in-house computer system to deliver accurate & timely laboratory reports per specificationso Establish and maintain standards for formatting and standardization of reports and data base items o Functional Testing of Clinical Trials Protocol from the Project Leaders Documentso Assistance with computer software and pplications

o Extensive inter-action with all levels of Client Company to maintain positive relationshipo Analyze, set-up, and function testing the Clinical Trials Protocol, to provide the necessary datao Manage expectations with creative issue resolution for Clients, Doctors & Internal Clientso Provide Clients with Documents, Data Bases, and Research Materials as required

o Monitor and maintain assigned Clinical Studies to assure the timely finalization of reportingo Establish Investigator sites in TopCat and provided starter supplies/support to siteso Provide Issue Resolution with clients & investigators, on supplies, demographics & study close data issueso Support other Clinical Studies Managers in similar study activitieso Provide support to Project Leaders in study setup and maintenanceo Participate in SOP Training and establishment of new methods or procedures