I am passionate about helping cross-functional teams and leaders address their problems, tackle root causes, implement improved process workflows, and get back to delighting patients and customers. Since 2012, I have held a variety of positions within a safety net hospital network, local public health agency, SaaS technology firm, a medical group association, and now a Medicare Advantage provider. While in these roles, I established myself as a focused team leader, trustworthy content editor, subject matter expert, and dependable achiever. This breadth of experience allows me to bring fresh eyes and multiple perspectives to each work breakdown issue. I have delivered community education seminars, clinical research panels, and program management reviews/evaluations at local, state, and national conferences.