Avadh Niranjan Email & Phone Number

Mumbai

 Good Knowledge of AFCS, Moneta, Clarify and Clarity applications. Manage daily operation and identifying new areas of risk & limitation of current system. Working with Project Management & development team for tracking of end-to-end change management. Manage UAT for new releases. Handling business escalations and planning for its mitigation. Reporting & status preparation for senior management & other stakeholders.

Gurgaon, India

 Familiarity with 2G/3G technologies: GSM/CDMA Responsible for day to day operation OSS/BSS which includes OTASP, OTAPA, IMPS & ESN Tracker. End to end knowledge of OTAPA, OTASP, IMPS & ESN Tracker Products. Responsible for new patch deployment and scheduling of downtime. Handling Campaigning and scheduling for client in 24X7 hours Analyzing the PCAP/Septel logs in case of any issues related operations. Preparation for new Project Plan, resource plan… Show more  Familiarity with 2G/3G technologies: GSM/CDMA Responsible for day to day operation OSS/BSS which includes OTASP, OTAPA, IMPS & ESN Tracker. End to end knowledge of OTAPA, OTASP, IMPS & ESN Tracker Products. Responsible for new patch deployment and scheduling of downtime. Handling Campaigning and scheduling for client in 24X7 hours Analyzing the PCAP/Septel logs in case of any issues related operations. Preparation for new Project Plan, resource plan, responsibility matrix, network diagram, rack diagram, switch connectivity etc. for new project based on client requirement. Responsible for system implementation & integration in DATA CENTER in case of new requirement from client end. Handling the Activation of *228 request for Telecom Operator. Responsible STP Links, SIU connectivity with STP and Host. SIU Configuration for IVR and Host system Responsible for IVR system configuration such as IVR Application, Dialogic board configuration and E1/cic configuration.  Handing the DATA Base of complete OTAF, ESN and IMPS System. Single point of contact to clients and management. Providing the daily, monthly and adhoc MIS to Management. Client requirement analysis, design and take it forward with development team to meet the client requirement. Handling the team and managing 24X7supports also providing the training to new jonnies. Providing MIS to clients on daily basis related to day to day activation and PRL download. To ensure client satisfaction by the delivery of quality services and quality of products. To co-ordinate with clients on a regular basis and build rapport with client with an objective to maintain fruitful relationship and reach business goals To review the MIS reports and take corrective steps to strengthen the productivity/people Show less

Mumbai Area, India

Key Responsibilities Responsible for day to day operation OSS/BSS, CRM, IN & UTIBA Knowledge of end to end FORIS, CRM operations Responsible for VAS subscription and charging. Handling the Activation from A1 to till HLR activation. Responsible Product Configuration such as FRC, STV and RCVs. Handing the OTF and other commission related to Distributor & retailer Knowledge Dealer creation and their certificated and providing and restricting their rights… Show more Key Responsibilities Responsible for day to day operation OSS/BSS, CRM, IN & UTIBA Knowledge of end to end FORIS, CRM operations Responsible for VAS subscription and charging. Handling the Activation from A1 to till HLR activation. Responsible Product Configuration such as FRC, STV and RCVs. Handing the OTF and other commission related to Distributor & retailer Knowledge Dealer creation and their certificated and providing and restricting their rights  Handling material billing and ERecharges billing to Distributors. Knowledge of MNP and related issues. Providing MIS to marketing on daily basis related to activation, recharges and commission. Handling PCRF and related configuration as per the circle requirement. To ensure client satisfaction by the delivery of quality services and quality products To co-ordinate with clients on a regular basis and build rapport with client with an objective to maintain fruitful relationship and reach business goals To review the MIS reports and take corrective steps to strengthen the productivity/peopleFamiliarity with 2G/3G technologies: GSM/WCDMA, CDMA/EVDO, LTE Show less

Dakc Mumbai

Key Responsibilities Having good hands experience in BSS/OSS & VAS for GSM & CDMA. BR preparation for new requirement related to RBT & Subscription application. Handling operation issues related of RBT billing and charging for all operators. Handling Toggling, Parking and Churning for RBT. Handling OBDs application configuration for different vendors. Handling Voice subscription and related Issues. Handling subscription application and related issues.… Show more Key Responsibilities Having good hands experience in BSS/OSS & VAS for GSM & CDMA. BR preparation for new requirement related to RBT & Subscription application. Handling operation issues related of RBT billing and charging for all operators. Handling Toggling, Parking and Churning for RBT. Handling OBDs application configuration for different vendors. Handling Voice subscription and related Issues. Handling subscription application and related issues. Handling SAF configuration for billing. Handling RA (Revenue Assurance) for GSM & CDMA. Coordinating with business team for new COS creation. Taking complete ownership of end to end resolution of operational points. Providing necessary training and guidelines to the new hires. Show less

Bangalore

Key Responsibilities Handling VAS Provisioning for all the Telecom operators. Handling OBDs for different operator. Sending promotions of VAS Services to the customers for different operator. Handling subscription manager for all the operators. Handling WAP promotions. Handling RA (Revenue Assurance) process for all the operators. Handling creation & deletion of MM numbers ( Multi module numbers )  Coordinating with marketing team for new VAS… Show more Key Responsibilities Handling VAS Provisioning for all the Telecom operators. Handling OBDs for different operator. Sending promotions of VAS Services to the customers for different operator. Handling subscription manager for all the operators. Handling WAP promotions. Handling RA (Revenue Assurance) process for all the operators. Handling creation & deletion of MM numbers ( Multi module numbers )  Coordinating with marketing team for new VAS services. Adhere to the quality parameters specified by the clients consistently. Working as a team player to contribute towards team success.  End to end resolution of operational Points Providing necessary training and guidelines to the new hires. Show less

Bangalore

Information Asset Management SystemEmployer : ING Vysya Bank Pvt. Ltd.Environment : Java, Oracle and Windows 2000.DescriptionA web based application having complete solution for IT-Asset Management System to ING VYSYA BANK. This application software designed by Laser Soft technology Hyderabad. IT Asset is a fully integrate-able solution addressing the overall system needs of the Bank so as to support Bank’s… Show more Information Asset Management SystemEmployer : ING Vysya Bank Pvt. Ltd.Environment : Java, Oracle and Windows 2000.DescriptionA web based application having complete solution for IT-Asset Management System to ING VYSYA BANK. This application software designed by Laser Soft technology Hyderabad. IT Asset is a fully integrate-able solution addressing the overall system needs of the Bank so as to support Bank’s strategies in realization of short-term goals/ long term objective.The broadly functionalities in the ‘IT-Asset Management System’ will include: Planning and Budgeting Module. Vendor Development and maintenance Module. Order Management Module. Order Tracking Module. Accounting Module. Asset monitoring Module. Show less