With over 4 years of specialized experience in IT support and systems administration, I ensure optimal system performance, security, and reliability across server and cloud infrastructures. My expertise spans managing high-availability environments, troubleshooting technical issues, and optimizing cloud platforms (AWS, Azure), ensuring seamless business operations.Key Achievements:99% System Uptime: Managed hosting environments for client websites at Frontjet LLC, ensuring 99% uptime by maintaining robust server and security protocols.20% Improvement in Service Efficiency: Streamlined server performance at Name.am by implementing automated backup and disaster recovery processes, resulting in faster system recovery and minimized downtime.25% Reduction in Technical Issues: Reduced client-facing technical issues by optimizing network infrastructure and implementing security measures at both Frontjet LLC and Name.am.Cloud Migration Success: Assisted in the migration of server infrastructure to cloud platforms (AWS, Azure) at Name.am, improving scalability and reducing operational costs.Technical Proficiencies:IT Support & Troubleshooting: Skilled in identifying and resolving hardware, software, and network issues.Server Administration: Proficient in managing Windows and Linux servers, including Active Directory and Group Policy.Cloud Services (AWS, Azure): Expertise in deploying, managing, and optimizing cloud infrastructure for scalable solutions.Network Security: Experience in implementing firewalls, VPNs, and intrusion detection systems (IDS/IPS) to safeguard data and systems.Backup & Disaster Recovery: Implemented reliable backup solutions and disaster recovery plans using Veeam and Acronis to ensure data integrity.Adaptability & Continuous Learning:I am dedicated to continuous professional growth, staying updated on the latest technologies and best practices in IT systems management and cybersecurity. My ability to adapt to evolving IT challenges, coupled with my hands-on experience in both server and cloud environments, ensures that I can deliver efficient and secure solutions for any organization.Let’s Connect:Passionate about supporting businesses through efficient IT solutions, I am eager to contribute my skills to teams focused on innovation and operational excellence. Let’s connect to discuss how I can help your organization maintain secure and reliable IT infrastructure.
