Ava Joyce Tuazon Email & Phone Number
Who is Ava Joyce Tuazon? Overview
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Ava Joyce Tuazon is listed as QA Team Lead and former Service Desk Team Lead at MicroSourcing, a company with 1770 employees, based in Pasig, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Ava Joyce Tuazon.
Ava Joyce Tuazon previously worked as Quality Assurance Team Lead at Microsourcing and Quality Assurance Specialist at Microsourcing.
Email format at MicroSourcing
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About Ava Joyce Tuazon
Ava Joyce Tuazon is a QA Team Lead and former Service Desk Team Lead at MicroSourcing. She possess expertise in photography, photoshop, itil, it service management, service delivery and 27 more skills. She is proficient in English. Colleagues describe her as "I had the pleasure of working with Ava for many years and found Ava dependable, responsible, and a valued team member. Her commitment to customer service and her ability to manage escalations are essential skills that she can bring to any organization."
Listed skills include Photography, Photoshop, Itil, It Service Management, and 28 others.
Ava Joyce Tuazon's current company
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Ava Joyce Tuazon work experience
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Quality Assurance Specialist
Quality Assurance Specialist
Service Desk Team Lead
- Provides guidance, advice, assistance and support to Technical Solutions Specialists (serves as escalation point taking appropriate action to effectively resolve conflicts, problems, customer issues or complaints and.
- Identifies and effectively manages areas of concern and underachievement taking into consideration specific input data out of trend reports prepared by Incident Coordinators and performance management reports from.
- Conducts corrective actions regarding agents, adopting an objective and discrete approach to reach an effective solution while maintaining discipline and morale.
- Coaches, develops and motivates staff to maintain and develop behaviors, skills and capabilities in order to ensure that agreed SLA are understood and the expertise levels required to meet the current and future needs.
- Recognizes subordinates’ needs and expectations and carries out the necessary administrative duties.
- Decides and manages annual leave, sickness / absence and attrition levels in alignment with resource plans and WFM forecasts.
Service Desk Analyst
- Respond to employee’s concern through phone or email (User login issues and company related software and platforms) - Financial Account
Technical Support Analyst
- Troubleshoots internet connection problems for TELUS Residential ADSL customers
- Configure email on supported e-mail clients (Outlook, Outlook Express, MAC Mail, Entourage)
- Configure Wireless Connection for Windows or MAC Computers using the wireless gateway provided by TELUS (Dlink, Siemens, 2wire)
- Log-Me-iN or LMI Access (Remote Access) for wireless connection setup or wireless troubleshooting, email setup or email troubleshooting and TELUS Security setup.
Colleagues at MicroSourcing
Other employees you can reach at microsourcing.com. View company contacts for 1770 employees →
Dara Rodriguez, Rpm
Colleague at MicrosourcingCalabarzon, Philippines, Philippines
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RG
Rizza Grace Linga Dugger
Colleague at MicrosourcingPasig, National Capital Region, Philippines, Philippines
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MG
Maria Georgina Adaza
Colleague at MicrosourcingMetro Manila, National Capital Region, Philippines, Philippines
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CN
Caiycee Nicole Dandan
Colleague at MicrosourcingQuezon City, National Capital Region, Philippines, Philippines
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TM
Tj Manzon
Colleague at MicrosourcingSan Carlos, Ilocos Region, Philippines, Philippines
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MB
Maricor Baterna
Colleague at MicrosourcingPhilippines, Philippines
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LB
Lian Baldonado
Colleague at MicrosourcingLos Angeles Metropolitan Area, United States
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AR
April Rose Reyes
Colleague at MicrosourcingManila, National Capital Region, Philippines, Philippines
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MF
Miyuki Fathima Gabion, Lcb
Colleague at MicrosourcingKawit, Calabarzon, Philippines, Philippines
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PA
Pamela Anne Capinpin
Colleague at MicrosourcingRizal, Central Luzon, Philippines, Philippines
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Frequently asked questions about Ava Joyce Tuazon
Quick answers generated from the profile data available on this page.
What company does Ava Joyce Tuazon work for?
Ava Joyce Tuazon works for MicroSourcing.
What is Ava Joyce Tuazon's role at MicroSourcing?
Ava Joyce Tuazon is listed as QA Team Lead and former Service Desk Team Lead at MicroSourcing.
Where is Ava Joyce Tuazon based?
Ava Joyce Tuazon is based in Pasig, National Capital Region, Philippines while working with MicroSourcing.
What companies has Ava Joyce Tuazon worked for?
Ava Joyce Tuazon has worked for Microsourcing, Fdx, Datacom, Atos, and Telus International.
Who are Ava Joyce Tuazon's colleagues at MicroSourcing?
Ava Joyce Tuazon's colleagues at MicroSourcing include Dara Rodriguez, Rpm, Rizza Grace Linga Dugger, Maria Georgina Adaza, Caiycee Nicole Dandan, and Tj Manzon.
How can I contact Ava Joyce Tuazon?
You can use AeroLeads to view verified contact signals for Ava Joyce Tuazon at MicroSourcing, including work email, phone, and LinkedIn data when available.
What skills is Ava Joyce Tuazon known for?
Ava Joyce Tuazon is listed with skills including Photography, Photoshop, Itil, It Service Management, Service Delivery, Incident Management, Lightroom, and Service Desk.
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