- Collaborate with Chief Operating Officer on firm financial initiatives- Compile and analyze billing data for strategic insights- Oversee full spectrum of client billing operations with meticulous attention to detail- Facilitate resolution of invoice discrepancies through client communication- Manage financial transactions and reconciliations, ensuring accuracy of data- Proactively address overdue accounts to optimize receivables- Maintain and enhance KPI tracking tools- Provide adept support for Digital Risk Protection monitoring service, including daily client alert review and escalations- Provide paralegal support- Coordinate bi-weekly payroll processing with Paychex- Uphold comprehensive documentation of firm procedures and protocols

- Provided technical support to NRP colleagues, resolving computer and technology issues via various channels- Configured docking stations for desk workstations and installed role-based software on new hire computers- Conducted meticulous data entry and record-keeping for deployed assets and equipment

- Contributed to pre-employment background checks for diverse clients- Conducted comprehensive investigations into employment and education history- Utilized various channels, including phone, email, fax, and third-party vendors, within specified - deadlines- Maintained frequent and responsive communication with external contacts- Managed highly confidential data with strict adherence to protocols