Avalon Baylor Email & Phone Number

United States

San Diego, California, United States

• General PurposeProvides technical assistance to customers by performing the following duties.Responsibilities
• Provide client support and technical issue resolution via E-Mail and phone
• Respond promptly to customer inquiries
• Handle and resolve customer complaints
• Obtain and evaluate all relevant information to handle inquiries and complaints
• Perform customer verifications

• Analyzed and prepared final and active invoices.
• Reconciled variants and discrepancies using problem-solving skills.
• Contacted and worked with department points of contact to ensure invoices proceed through review.
• Utilized Excel and Costpoint to meet invoice deadlines and ensure accurate invoices are produced.
• Gained billing experience on multiple types of government contracts including T&M, CPFF, and FFPLOE.

• Represented UCSC during walking and shuttle tours of the Campus.
• Participated in Student Panels.
• Assisted in preparation and deliverance of admissions sponsored events as well as campus-wide events.
• Greeted and provided tours to visitors.
• Provided general information about the campus to participants and guests.

• Contacted parents and alumni of UCSC to fundraise for the university.
• Successfully secured financial support for the academic and co-curricular projects on campus.
• Maintained excellent oral communications.
• Performed miscellaneous clerical duties include filing and data entry.
• Performed work with a professional attitude in a team based environment.

Ba, English Language Literature

Activities and Societies: President, University of California, Santa Cruz Tri Chi Sorority

High School