Ava Newton Email & Phone Number

Denver Metropolitan Area

Denver, Colorado, United States

• Assist hospital patients by submitting and processing documentation to complete applications for various medical assistance programs and determine eligibility • Complete accurate data entry into multiple Federal, State and internal systems, including CBMS, Epic, HealthTrack2, SAVE, and SVES• Knowledge of medical and/or public assistance programs including Medicaid, CHP+, CICP/ HDC, DFAP, and Connect of Health Colorado

St Paul, Minnesota, United States

- Create focused, interactive clinical trainings to provide comprehensive knowledge about services offered- Present and implement enterprise- wide systems training, including using Cerner EHR system, insurance verification tools, records tracking, queue management, surgery/ inpatient/ complex care scheduling- Onboard new hires through extensive systems training courses - Evaluate staff competency levels through daily tasks and provide feedback- Create weekly newsletters to bring awareness to departmental changes and actively engage the teams through various activities

Greater Minneapolis-St. Paul Area

• Greeted patients with friendly and consistent service while providing timely registration• Collected and verified patient demographics and medical records to optimize best practice • Coordinated multiple appointments with regards to patient needs and provider schedules • Built relationships with PAS members, clinicians and other departments to develop trust, collaboration, communication, and teamwork throughout all roles • Onboarded new employees through extensive training• Adapted to customer service needs as they developed

Excelsior, Mn

• Welcomed guests with friendly and familiar service• Familiarity of menu to describe food and beverage offerings to guests• Delivered food and drinks to tables/ oversaw table maintenance

Duluth, Minnesota Area

• Oversaw the fundraising portion of Area 3 Duluth regional athletes • Raised $3,000 throughout the course of the summer from selling raffle tickets• Designed a flyer using Adobe Illustrator of how people can "Get Involved" with Special Olympics • Developed relationships with athletes while encouraging them to become active in their community

Duluth, Minnesota Area

• Aided and supervised 4 clients, 30-60 years old, with mental health disabilities and illnesses through day-to-day activities in the community • Trained and certified to administer medications when directed by medical doctors, and PRN’s when needed by clients• Trained and certified to calculate insulin intake for clients with diabetes, as well as prepare the injections• Charted clients’ daily medications in Medical Administration Reports

• Developed and implemented a successful program through Health Services, the Medical Outpost, where students could meet with medical professionals on campus to discuss health related questions• Developed multi- channel communication strategies and became a resource for students on campus to connect with medical professionals • Creates a video using Adobe Premiere Pro that raised awareness about Bystander Intervention on UMD’s campus• Coordinated and marketed the appearance of the SunSpot bus to appear on UMD’s campus, where students could eradicate winter depression and vitamin D deficiency through light therapy during school hours

• Was granted permission to provide the Lake Superior Community Health Center (LSCHC) in Duluth with beautiful photographs to display around the clinic • Personally hung 15 photographs throughout the LSCHC to create a more welcoming and friendly atmosphere• Conducted interviews with 2 employees of the clinic on how the Foundation impacts themselves, the patients, and the environment of the LSCHC• Created a 2-minute video on the impact the photos have on the LSCHC