Ventura Properties LLC is a real estate development company. In this role, I led strategic digitalmarketing and brand enhancement initiatives, driving multiple projects to elevate onlinepresence, streamline digital operations, and engage target audiences.Experienced project manager with 10+ years in IT, design, and marketing, delivering seamless execution of projects from inception to deployment using Agile tools like Monday.com, Asana, and Spiceworks. Proven ability to enhance user experience through website redesigns, boosting engagement with a 10% increase in click-through rates and a 16% rise in session duration. Skilled in SEO, content creation, and community outreach, I’ve spearheaded initiatives that improved brand visibility, fostered partnerships, and strengthened internal communications, including revamping newsletters to boost employee engagement. Achievements include reducing software costs by 88% and implementing crisis management strategies that minimized operational downtime.

Graphic designer with expertise in Adobe Creative Suite, crafting custom wireframes, mockups, logos, and social media graphics for diverse industries, including cybersecurity, and healthcare. Known for building cohesive brand identities and enhancing digital presence, I drove a 10% social media follower increase through strategic content and collaboration with content teams to deliver impactful presentations and pitches.

Transitioned to a graphic design role at a creative agency, designing custom graphics, branding, and marketing collateral across industries. Partnered with the creative team to produce visually compelling designs that aligned with client brand identities and assisted in crafting clear, persuasive messaging to support marketing objectives.

Creating visually compelling designs for newsletters, promotional materials, and sales collateral that elevated brand communication. Developed custom themes and graphics for presentations, training videos, and corporate websites, enhancing engagement across audiences. Partnered with cross-functional teams to ensure visual assets aligned with marketing and sales objectives while providing voice-overs for training materials to improve content accessibility and engagement.

Graphic Designer at Unique Custom Products, where I crafted a successful marketing strategy that significantly increased customer acquisition and sales. Enhanced online product presentation with professional photography and image editing, and managed both digital and print marketing materials, including a comprehensive product catalog.

Web Design Intern at the University of Northern Colorado, where I collaborated on layouts, wireframes, and prototypes, ensuring cross-platform functionality. Stayed informed on emerging web design trends to enhance design choices and user experience.

Handling an average of 60 calls daily to resolve software issues, address billing and service inquiries, and provide technical support. Maintained a high level of professionalism, de-escalating challenging situations and building positive rapport with callers to enhance the customer experience. Ensured accurate customer data documentation in the service database and collaborated with management to stay updated on policies and product changes. Contributed to customer satisfaction by transforming challenging interactions into positive outcomes, maintaining detailed process records for continuous improvement.

I conducted research on local bars to create engaging scavenger hunt routes. Designed detailed, step-by-step route guides with custom maps using Adobe Photoshop, enhancing the user experience. Collaborated with the team to ensure accuracy and delivered high-quality materials for client distribution.

Developed quarterly product presentations and seasonal recipe ideas to align with company goals. Designed brochures, banners, posters, and flyers, maintaining brand consistency and optimizing visibility. Enhanced website performance through organized stock photography and managed the packaging and timely delivery of marketing materials, showcasing creativity in on-site projects.

Responsible for grading assignments and exams for high school students, providing timely feedback and maintaining accurate records. Supported classroom management through data entry and administrative tasks, including material preparation and student information organization. Developed presentations to aid lesson delivery, enhancing student engagement, and coordinated field trips and group activities, managing logistics to provide meaningful, hands-on learning experiences.

Provided professional support to students, staff, and visitors through phone and in-person inquiries, ensuring accurate information and positive interactions. Performed data entry and administrative tasks to maintain smooth office operations, managed the cash drawer for accurate financial reporting, and conducted cashier duties with a focus on excellent customer service. Organized and coordinated campus events, overseeing logistics for successful execution, and assisted students in navigating campus services and resources