Selection and implementation of the full Infrastructure & Operations structure for a new future leading full service Airline. Scope: Cloud and Network Infrastructure, End User Computing, IT Operations/Support, Integration layer, Data and Analytics platform, and the MSI provider.

Providing Global IT Consultancy Services in:- Digital DevOps Transformations- Cloud Selection and migrations- Integration Selection and migrations- Microsoft 365 migrations- ServiceNow Implementations- Disaster continuity plans- Major Service Inprovements- Interim Management CIO/CTO/CISO roles.With extensive experience in Aviation (Supplier, Full Service Carrier, Low Cost Carrier, Start-up).

Freelance external advisor to Bain & Company, for global Aviation IT projects

Supporting IndiGo airline in its transformation journey; driving the cloud migration, and optimizing IT infrastructure, Cyber Security, Application Management and IT Operations optimalisation.

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Starting end April 2021

Instrumental in driving IT transformation to DevOps ways of working. Responsible for Digital Workplace, IT Service Management, Operations and IT Infrastructure of all IT Services utilized on a global basis by the Emirates Group. This involves over 1000 Applications, 440+ international locations, 2 datacenters as well as Public Cloud infrastructures with AWS and Azure.• DevOps evangelist driving the DevOPS culture and CD/CI pipeline implementation.• Enabled introduction of new technologies like ServiceNow, Splunk, AppDynamics, Apptio, OpenShift, • Implemented Stability, Performance and Scalability Program with introduction of SRE function• Led IT PCI certification program, achieving PCI certification as first Airline in the region• Led IT-wide savings program generating savings of over 20M$ with implementation of Apptio.• Led Application and Infrastructure optimization plan resulting in 10M$ of annual savings.• Managed sourcing of contractor base of about 750 FTEs for all of IT• AI Head IT Cyber Security (9 months) – Restructured team. Hired VP Cyber security and set-up SOC. • AI VP Infrastructure (8 months) – Implemented a new Outstation strategy reducing isolations with 80%.• Third Party Vendor Management over 400+ external suppliers.• Initiated IT Tech Academy & New skills management framework• Created TBM office, restructured IT Costing and rework IT Recharge model of AED 1.6b• Total staff: 400 with approx. 150M$ annual OPEX and 20M$ annual Capex budget

Responsible for the IT Infrastructure for all IT Services utilized on a global basis by the Emirates group.This includes the IT infrastructure in the Emirates Datacenters, its 400+ global locations as well as the End User technologies.

- Representation of Emirates Airlines within the SITA council.- Co-chair of SITA Board Nomination Commitee

Responsible over IT Infrastructure and applications for all SITA services covering 300 airports, 3.000 customers, 12.000 connections in over 200 countries• Restructured and consolidated SITA's Global IT Operations, • Developed Command Centers in Montreal & Singapore • Developed Network and Server Activation Centers. • Set-up Service Desks in Delhi, Amman and Costa Rica • Initiated BPO in India with $10M annualized savings• Service Management revenue increased with 15%• Service Management costbase reduced with over $10M• Established of a fully ITIL aligned organization• Led several major Service Improvement and Customer Recovery efforts• Led SITA’s cloud Center of Excellence• Improved incident rate with 4.5% over 2009-2012• Introduced Net Promoter Score• Developed unit costing model with scorecards• 7% year-on-year (2009-2012) reduction of unit costs• Improved customer satisfaction with 3% annually

Responsibility over S.W.I.F.T.'s Network activities covering Network Implementation, Level s support, Vendor Management, Network Planning and Field Services.• Implementated S.W.I.F.T. Multi Vendor IP network• Established operational relationships with main network suppliers• Implemented new suite of OSS• Developed Customer MIgration process• Downsized the regional field support team

Management over Ebone's Central Operations activities, supporting Transmission and IP services offered to service providers and multinationals.Developed the Network Operations Centre from scratch into a centre that was widely recognized as one of the leading NOCs in Europe.

Shift manager responsible for system and network operations of the S.W.I.F.T. network throughout EMEA

Data communications Engineer at the Shell Network Centre in Rijswijk, The Netherlands.