Ava Reid Email & Phone Number

Ontario, Canada

As the Founder of RubyGxld Inc., I lead strategic initiatives that empower businesses to grow and thrive. I focus on delivering personalized business planning services, with an emphasis on B2B solutions, product knowledge, and customer retention strategies.- Developed comprehensive business plans tailored to meet the needs of small businesses and startups.- Built a strong client base by providing consulting services on business operations, scaling strategies, and market entry.- Enhanced business operations through the implementation of Zoho CRM, improving client relationship management and internal efficiency.- Focused on solving complex business problems and offering actionable insights to improve profitability and market positioning.- Partnered with clients to explore new growth opportunities, resulting in a 20% increase in customer retention and satisfaction.

Ajax, Ontario, Canada

At goeasy Ltd., I provided comprehensive financial solutions to clients, focusing on debt consolidation, mortgage underwriting, and financial goal planning. My role involved analyzing client needs and offering tailored solutions that improved their financial well-being.- Assisted clients with consolidating debts, refinancing, and structuring loans to meet their financial objectives.- Conducted detailed market analyses to provide clients with competitive mortgage options and financial products.- Streamlined mortgage underwriting processes, reducing approval times by 15% while maintaining compliance with regulatory standards.- Offered customized financial plans that helped clients reach long-term goals, such as home ownership and investment growth.- Maintained confidentiality and accuracy in handling sensitive financial documents.

Toronto, Ontario, Canada

As a Mortgage Agent, I specialized in helping clients secure the best financing options, including residential mortgages, debt consolidation, and credit improvement. I focused on delivering high-quality mortgage solutions that aligned with clients' financial goals.- Worked with first-time homebuyers, investors, and self-employed individuals to secure residential and commercial mortgage products.- Assisted clients with refinancing and debt consolidation strategies to lower monthly payments and improve financial health.- Provided expert guidance on private mortgages, reverse mortgages, and home equity lines of credit (HELOCs).- Collaborated with financial institutions to secure favorable loan terms for clients with various financial backgrounds.- Increased client satisfaction by 25% through proactive follow-ups and clear communication.

Richmond Hill, Ontario, Canada

In this role, I was responsible for driving sales growth and managing over 200 accounts, exceeding the monthly profit quota by 80%. I provided personalized IT solutions to small businesses, government organizations, and educational institutions, strengthening customer relationships and increasing profitability.- Achieved a minimum of $20K in revenue each month with a consistent 80% profit margin by delivering customized technology solutions to clients.- Built a substantial client list through effective cold calling, lead generation, and CRM management, resulting in increased market penetration.- Partnered with product managers and sales support teams to offer the best solutions, leading to higher customer satisfaction and retention.- Developed and implemented sales strategies that grew the business segment, outperforming targets and establishing long-term relationships with key clients.

Scarborough

As a Sales Manager at TELUS, I led a team of sales professionals in delivering top-tier communication products and services to both consumer and business clients. My role involved developing sales strategies, managing customer relationships, and driving revenue through the promotion and sale of TELUS solutions.- Managed and mentored a high-performing sales team, consistently exceeding sales targets and growing market share.- Sold a wide range of TELUS products, including mobile plans, internet services, and business communication solutions, increasing customer acquisition by 20%.- Led strategic sales initiatives that resulted in a 15% increase in overall revenue through upselling and cross-selling additional services and products.- Provided personalized consultation to clients, identifying their communication needs and offering tailored solutions, improving customer satisfaction and retention.- Developed and implemented sales training programs for team members, enhancing product knowledge and closing techniques.- Analyzed market trends and competitor offerings to continuously adapt sales strategies, maintaining TELUS’s competitive edge in the market.

Scarborough, Ontario

As a Manager, I managed customer transactions and contributed to store operations by providing exceptional customer service and maintaining a clean and welcoming environment.- Handled cash and credit transactions while maintaining accuracy and efficiency.- Assisted customers with product inquiries, offering personalized recommendations to improve their shopping experience.- Developed and maintained a loyal customer base through friendly and attentive service.- Managed store operations, including opening and closing duties, restocking shelves, and maintaining inventory levels.

North York, Ontario

As a Call Center Representative, I handled both inbound and outbound calls, assisting customers with donations and lottery ticket orders. My focus was on providing exceptional service in a fast-paced, competitive environment.- Processed telephone donations and lottery ticket orders with accuracy and efficiency.- Provided information about ongoing lotteries, increasing customer engagement and sales.- Made courtesy outbound calls to recurring customers, maintaining high satisfaction levels.- Achieved bonus and premium incentives by exceeding call targets and maintaining high performance in a competitive environment.

Toronto, Ontario, Canada

Bachelor'S Degree, Finance, General, A

Currently pursuing a Bachelor's degree in Finance, focusing on comprehensive financial analysis, market trends, and financial planning. I.

Diploma, Law

Activities and Societies: B+Completed the Law Clerk Program with solid knowledge across diverse areas of law, including real estate.

Culinary Arts/Chef Training

Completed Culinary Arts and Chef Training, developing skills in food preparation, kitchen management, and culinary techniques. This.

High School, 12

Activities and Societies: Cooking club, daily bread food bankGraduated with a focus on academic excellence, preparing for post-secondary.