Caliber Healthcare Solutions empowers high-quality physicians and advanced practice providers with greater career flexibility, autonomy, and mobility. As the leading provider-centric staffing firm, we serve as a trusted advisor both to providers and organizations competing for scarce clinical talent. Built on a foundation of specialization and exceptional support, Caliber’s workforce solutions ensure the quality and continuity of patient care in communities across the U.S. We deliver exceptional outcomes by putting the provider at the center of our purpose. Learn more at www.caliberhealth.com.

• Main point of contact for customers, following projects from conception to installation. Communicated project details and timelines to prepress, production and kitting teams.• Managed concurrent projects for up to four sales people, totaling $500k to $1 million per month.• Supported the sales team by providing recommendations for printing and material solutions on a project by project basis. Educated customers on new technology. • Developed new business opportunities through both existing and new clients.• Performed store visits (including out of state) for both quality control and new project planning.• Maintained store distribution lists. Managed customer inventory, webstore and fulfillment process• Worked with estimating team and outside service partners to provide detailed formal letters of quote, ensuring a fair price to the customer and a profitable project for the company. • Reviewed and gave approval on proofs and samples as needed.• Placed orders to purchase materials, exploring alternatives if necessary to maintain timelines.• Planned and quality checked kitting projects. Created packing lists and installation instructions.• Co-ordinated shipping via both in-house and third-party vendors.• Maintained records of vendor requirements pertaining to materials, sizing, packaging, labels, etc.• Worked as part of a team to prototype new displays, from conception to completion.• Prepared and submitted billing documents to the CFO for final billing• Completed purchase orders to outside service vendors. Coordinated projects including components from multiple vendors to ensure timelines were met.• Point person for peer training of new team members.

• Provided operational support for five separate business entities including a full service 250 seat restaurant, full service marina with two hundred slip rentals, retail location, service department and local tour boat, reporting directly to the president/owner of the operation.• Management of the business office with multiple assistants, handling cash management including daily reconciliations and preparing deposits. Responsible for company bank, credit card and line of credit accounts. Payroll processing for up to two hundred during season. • Forecast monthly, quarterly and annual P&L statements. Set and tracked budgets and profitability goals.• Prepared financial reporting package for accountants to assist in tax filing.• Instituted standard operating policies including implementing an employee manual, code of conduct and all official company policies and job descriptions. Implemented company-wide shared calendars for events, scheduling and planning. Ran weekly staff meetings, setting goals and department priorities.• Oversight of Human Resources for the organization. Maintained all employee files, oversaw performance management, hiring, and terminations. Direct oversight of all Worker’s Comp claims and legal issues.• Created in-house and online contracts for dock customers. Maintained master list of dock assignments.• Created and implemented a yearly marketing calendar, as well as social media, direct email, and special events planning.• Implemented monthly “newsletters” to reach customer base with quality brand message content. Updated company website as needed and maintained online reservation scheduling system for tour boat.

• Supported the Northeast Senior Vice President and Northeast Director of Store Operations. Provided administrative support to fifteen district managers, ten human resource staff, and two regional loss prevention teams.• Managed executive calendars including daily, weekly, and monthly calendar planning.• Created and published reporting for the field organization, with responsibility for operations, marketing and human resources.• Responsible for yearly travel budget for northeast organization. Created tracking and weekly reporting to ensure forecasted targets were achieved. Prepared and submitted weekly expense reporting.• Distributed company-wide communication announcements, tactical communication to stores, and managed workforce to ensure completion of critical time sensitive direction. • Responsible for planning a yearly three-day summit for five hundred company associates, including two hundred managers in the northeast region. Coordinated a bid process for hotel facilities and vendors to secure the best price for the venue and services.

• Direct responsibility for a staff of twenty-five associates in a retail operation of $14M annually. • Management of the shipping and receiving team, who handled the transfer of $1.8M in store inventory. • Oversight of merchandising operations, processing product shipments, and replenishing of sales floor. • Verified completion of weekly markdowns, sale pricing, and promotional readiness throughout building. • Coordinated seasonal store resets, setting a plan of efficient execution for on-time completion.• Oversight of store level Human Resources, including hiring, terminations, and performance management. • Oversight of store compliance and outside company audits. • District Operations Trainer for all internal and external candidates. • Operated hiring center to fully staff new store location, followed by in-depth staff training workshops, and store setup, including all fixtures, merchandising and offices.

• Direct responsibility for a staff of thirty-five associates in a retail operation of $25M annually. • Management of three department supervisors encompassing the warehouse, merchandising, and customer service departments. Drove department heads to ensure the highest levels of customer service in store and at receiving dock• Oversight of store level human resource functions including hiring, terminations, schedules, employee records, reviews and merit increases.• Maintained accurate store inventory levels through weekly inventory counts and in-depth variance research. • Provided regional support for new store training and assisted in the recovery of under-performing stores. • District Operations Trainer for all internal and external candidates.