Avelino Fernandes, Pmp®, Csm® Email & Phone Number

Mississauga, Ontario, Canada

Mississauga, Ontario, Canada

Mississauga, Ontario, Canada

Project/Program Manager for major initiatives in Item Processing and Cash Management. Acts as front line contact with client banks, ensuring both clients and Symcors expectations are managed. Manage projects with a team of 35+ people including the following disciplines: Business System Analysis, Systems Architecture, Software Development, Engineering Desktop Service, Local Site Administrators, Distributed Service Support, Operations Integrations, Site Operations, Finance, System Integration… Show more Project/Program Manager for major initiatives in Item Processing and Cash Management. Acts as front line contact with client banks, ensuring both clients and Symcors expectations are managed. Manage projects with a team of 35+ people including the following disciplines: Business System Analysis, Systems Architecture, Software Development, Engineering Desktop Service, Local Site Administrators, Distributed Service Support, Operations Integrations, Site Operations, Finance, System Integration, Quality Assurance and Testing, ensuring consistent application of SDLC, ODLC and PMM.Manage PMM projects from initiation to closeout and SDLC Projects from inception to transition. • Create and manage project documentation following SDLC and PMI methodology (project charter, plan, project schedule, Change Requests, project logs, status reports etc.)• Lead client meetings, requirements gathering sessions, trainings. • Manage the team and liaise with the various departments• Type of projects include: Technology and Operations within Item Processing and Cash Management (Retail & Wholesale Lockbox)• Clients: major Canadian banks / financial institutions. Show less

Global rollout and delivery

• Managed and implemented IT infrastructure projects and supervised teams consisting of 20+ resources including the creation and management of project management plan and subsidiary plans ensuring the project is scheduled in manageable components. • Worked very closely with stakeholders in gathering detailed project and product requirements, negotiated resources, performed risk identification and mitigation strategies, and ensured that during execution all IT implementations meets quality… Show more • Managed and implemented IT infrastructure projects and supervised teams consisting of 20+ resources including the creation and management of project management plan and subsidiary plans ensuring the project is scheduled in manageable components. • Worked very closely with stakeholders in gathering detailed project and product requirements, negotiated resources, performed risk identification and mitigation strategies, and ensured that during execution all IT implementations meets quality standards.• Initiated team building activities from initiation to closeout, established ground rules, published meeting minutes, reviewed issue logs (risk register) and provided feedback of team member’s performance.• Monitored project execution and communicated weekly performance reports to core project management team, stakeholders and IT management.• Demonstrated flexibility in managing project scope by adapting project plans in response to new ideas, technical changes to requirements throughout the life of the project. Accomplishments:• Awarded “Yellow Belt – Six Sigma” certificate.• Awarded a certificate of leadership from Suncor for meeting and exceeding IT requirements• Implemented LAN/WAN setup on the construction site and the extension of the Toronto network in the home office which included Implementation and setup of file/print, exchange, database, backup servers and tape libraries, deployment of workstations, moves and continuous support of hardware and individual/group training.• Implemented project portal, docbase, on-line project collaboration software solution and other in-house application systems for contractors, customers and clients on multiple projects. Worked extensively with the Project Application Integration Manager to develop a comprehensive integration plan, participated in proof of concepts and user acceptance testing. Show less

Pmp® #1274859, Project Management

Pmi-Acp, Project Management

Successfully Coaching And Mentoring Individuals And Teams, Organizational Leadership

Program Management

Itil V3 Foundation, It Service Management

Pmi-Rmp, Project Management

B.Comm. Hons., Accounting & Management

The Discipline Agile Experience Workshop, Project Management

Information Technology

Education record

Employed Six Sigma tools and techniques to reduce cycle time on IT request for network ID creation process, software licenses usage.